Robert Kern

Dr. Robert Kern

Publications


2013
Dynamic Quality Management for Cloud Labor Services. PhD dissertation
Kern, R.
2013. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000040010
2012
Dynamic and goal-based quality management for human-based electronic services
Kern, R.; Thies, H.; Zirpins, C.; Satzger, G.
2012. International journal of cooperative information systems, 21 (1), 3–29. doi:10.1142/S0218843012400011
2011
Exploring the "crowd" as enabler of better information quality
Wichmann, P.; Borek, A.; Kern, R.; Woodall, P.; Parlikad, A. K.; Satzger, G.
2011. Proceedings of the 16th International Conference on Information Quality, ICIQ-11, Adelaide, Australia, 17th - 19th November 2011. Ed.: A. Koronios, 302–313, Curran
People Services: Efficient work processes leveraging the power of the crowd
Satzger, G.; Kern, R.; Pasing, A.; Pfau, G.; Fritz, R.; Alexander S.; Roland, P.
2011. 20th Annual Frontiers in Service Conference, June 30 - July 3, 2011, Columbus/Ohio, USA
Efficient Quality Management of Human-Based Electronic Services Leveraging Group Decision Making
Kern, R.; Thies, H.; Satzger, G.
2011. Proceedings of the 19th European Conference on Information Systems (ECIS 2011), June 9-11, 2011, Helsinki, Finland. Ed.: Virpi Kristiina Tuunainen ..., 1421–1432, Association for Information Systems (AIS)
An Extendable Toolkit for Managing Quality of Human-based Electronic Services
Bermbach, D.; Kern, R.; Wichmann, P.; Rath, S.; Zirpins, C.
2011. Proceedings of the 3rd Human Computation Workshop (HCOMP 2011), August 8, 2011, San Francisco, 8–13, AAAI Press
2010
Validating results of human-based electronic services leveraging multiple reviewers
Kern, R.; Bauer, C.; Thies, H.; Satzger, G.
2010. Proceedings of the 16th Americas Conference on Information Systems (AMCIS 2010), Lima, Peru, August 12-15, 2010, 525/1–10, AIS eLibrary (AISeL)
Quality Assurance for Human-Based Electronic Services: A Decision Matrix for Choosing the Right Approach
Kern, R.; Thies, H.; Bauer, C.; Satzger, G.
2010. Current trends in web engineering : 10th International Conference on Web Engineering, ICWE 2010 Workshops, Vienna, Austria, July 2010. Ed.: F. Daniel, 421–424, Springer Verlag
Statistical Quality Control for Human-Based Electronic Services
Kern, R.; Thies, H.; Satzger, G.
2010. Service-oriented computing : Proceedings of the 8th International Conference (ICSOC 2010) San Francisco, CA, USA, Dec. 7-10, 2010. Ed.: P. Maglio, 243–257, Springer Verlag
Efficient Quality Management for Human-Based Electronic Services
Kern, R.; Bauer, C.; Thies, H.; Satzger, G.
2010. 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 10th - 13th June 2010
2009
The Innovation Refrigerator: A methodology for keeping ideas fresh until the time is right
Kern, R.; Neus, A.; Völker, J.
2009. 2009 RESER Conference papers. Budapest, Hungary, 24-25 September, 10 S., reser.net
People Services : Manpower as a Service
Kern, R.; Zirpins, C.; Satzger, G.
2009. 18th Annual Frontiers in Service Conference, Honolulu, Hawaii, USA, 29th October - 1st November 2009