Anne_Zander Inga Giertz

Dipl.-Math. Anne Zander

  • Kaiserstr. 89
    Gebäude 05.20, 4. OG
    D-76133 Karlsruhe

Curriculum Vitae

  • Since 04/2014: Research assistant and PhD-student at the Institute of Operations Research
  • 06/2013 - 03/2014: Postgraduate scholarship at the KSRI
  • 2007-2013: Studies of mathematics and physics at the KIT


Research Interests:

  • Application of Operation Research Methods to Health Care:
    • (Online) Appointment Planning
    • Physician Panel Management
    • Controlling Indirect Waiting Times / Access Times
  • Discrete Optimization
  • Queueing Theory
  • Discrete Event Simulation
  • Planning under Uncertainty


  • Exercise instructor for the lecture "Operations Research in Health Care Management"
  • Exercise instructor for the lectures "Introduction to Operations Research I and II"
  • Organizer and supervisor for the course "Practical Seminar: Health Care Management"
  • Co-organizer and co-lecturer for the lecture "Modelling and OR-Software: Advanced Topics"
  • Co-organizer and co-supervisor for the seminar "Current Topics of Operations Research" / "Modern OR and Innovative Logistics"


  • KIT Mathematics Faculty Best Graduate Award 2013
  • Best Poster Award at the ORAHS (Operational Research Applied to Health Services) conference in July 2016

Supervised Bachelor/Master Theses (selection)

  • Physician Panel Management: Determining the Optimal Panel Composition
  • Online Appointment Planning with Consideration of Patient Preferences
  • Service Systems with Variable Demand and Connected Resource Units
  • Integration of Appointment Schedules for Clinics using the Example of Betty24 and AGFA ORBIS
  • Appointment Schedule Optimization under Consideration of Variable Service Durations and Time Preferences
  • Online Appointment Management and Indirect Waiting Times for Different Patient Groups
  • Analysis of Indirect Waiting Times for Traditional Appointment Policies
  • Study of Different Open-Access-Strategies in Consideration of the Patient Panel Size
  • Trade-Off between Flexible Appointment Choice and Utilization
  • Simulation Model to Plan the Number of Patient Transfer Rooms in Hospitals

Topics from the Practical Seminar

  • Appointment Planning
  • Surgery Scheduling
  • Staffing and Rostering
  • Patient Transport Planning
  • Inventory Management and Routing
  • Layout Planning
  • Process simulation with identification of bottlenecks and capacity evaluation:
    • OR Theater
    • Central Sterilization
    • Elevators
    • Emergency Room
    • Patient Admission
    • Admission Ward
    • Bed Preparation
  • Covid-19 Topics:
    • Modelling of an epidemic
    • Rostering during the Covid-19 pandemic
    • Patients to intensive care beds allocation


Journal Articles
Conference Papers
Centralising the Admission Process in a German Hospital.
Reuter-Oppermann, M.; Kienzle, L.; Zander, A.; Buchmüller, D.; Goldberg, D.
2019. Proceedings of the 52nd Hawaii International Conference on System Sciences, Association for Information Systems (AIS). doi:10.24251/HICSS.2019.497
Book Chapters
An Innovative Concept for Teaching Operations Research Applied to Health Care.
Reuter-Oppermann, M.; Zander, A.; Nickel, S.
2018. Advances in Operations Research Education. Ed.: J. Beliën, 95–105, Springer International Publishing. doi:10.1007/978-3-319-74104-8_7
Journal Articles
Conference Papers
Modeling Indirect Waiting Times with an M/D/1/K/N Queue.
Zander, A.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 110–119, Karlsruher Institut für Technologie (KIT) Full textFull text of the publication as PDF document
Conference Papers
Dynamic Appointment Scheduling with Patient Time Preferences and Different Service Time Lengths.
Zander, A.; Mohring, U.
2016. Applied Operational Research : 8th International Conference on Applied Operational Research, Proceedings, Rotterdam, The Netherlands, 28th - 30th June 2016. Ed.: K. Sheibani, 72–77, ORLAB Analytics Full textFull text of the publication as PDF document