Home | deutsch  | Legals | Data Protection | Sitemap | KIT
Portrait

M.Sc. Michael Vössing

Group: Digital Service Innovation
Room: 4B-06
Phone: +49 721 608-45624
Fax: +49 721 608-45655
michael voessingAht2∂kit edu

    



Activities

Michael Vössing is a Research Associate at the Digital Service Innovation group. He works at the research project STEP.

Interests

  • Machine Learning and Predictive Analytics
  • Big Data in Industry
  • Industry 4.0
  • Maintenance Engineering and Management
  • Workforce Field Service Scheduling and Optimization
  • Industrial Services
  • Service Business Models

 

Projects

  • STEP - Smart Technician Scheduling [1] [2]

 

Theses

If you are interested in writing a Bachelor or Master thesis, feel free to contact me at anytime. 

 

Teaching

  • Design Thinking (WS15/16 + WS16/17)
  • Seminar: Smart Services and the Internet of Things (WS16/17)
  • Industrial Services (WS16/17)
  • Service Analytics A (SS 2017)
  • Seminar: Data Science for the Industrial Internet of Things (SS 2018)

Curriculum Vitae

Michael Vössing studied Industrial Engineering at Karlsruhe Institute of Technology during his Bachelor and Master and spent semesters in Stockholm and London (Canada). During his studies he participated in the KSRI Service Design Thinking program, which he now supports as a coach and teaching assistant.

Publications

Due to the interdisciplinary activities of KSRI researchers publication lists also contain publications that have not explicitly been developed in the course of their activities at KSRI.

2019
Journal Articles
Priorisierung von Digitalisierungsprojekten entlang der gesamten kundenorientierten Prozesskette im Maschinenbau.
Pschybilla, T.; Hofmann, M.; Enders, T.; Vössing, M.
2019. HMD Praxis der Wirtschaftsinformatik
Conference Papers
Redesigning Service Operations for the Digital World: Towards Automated and Data-driven Field Service Planning.
Vössing, M.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Uppsala, Sweden, June 8-14, 2019. Research-in-Progress Papers
Designing Useful Transparency to Improve Process Performance—Evidence from an Automated Production Line.
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Uppsala, Sweden, June 8-14, 2019. Research Papers
Design Principles for Human-Computer Collaboration : Extended Abstract.
Vössing, M.; Lind, M.; Kühl, N.; Satzger, G.
2019. Proceedings of the Workshop on Designing User Assistance in Intelligent Systems, Stockholm, Sweden, 2019. Ed.: S. Morana, 13–15, KIT, Karlsruhe
2018
Book Chapters
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems.
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science – 9th International Conference (IESS), Karlsruhe, Germany, September 19 – 21, 2018. Ed.: G. Satzger, 138–150, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_11
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises.
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science – 9th International Conference, (IESS) Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_7
Conference Papers
Towards Enabling Cyber-Physical Systems in Brownfield Environments: Leveraging Environmental Information to Derive Virtual Representations of Unconnected Assets.
Bader, S. R.; Wolff, C.; Vössing, M.; Schmidt, J.-P.
2018. 9th International Conference on Exploring Service Science, IESS 2018; Karlsruhe; Germany; 19 September 2018 through 21 September 2018, 165–176, Springer, Cham. doi:10.1007/978-3-030-00713-3_13
A Framework for the Simulation-Based Estimation of Downtime Costs.
Wolff, C.; Vössing, M.
2018. Exploring Service Science. 9th International Conference (IESS 2018), Karlsruhe, 19. - 21. September 2018. Hrsg.: G. Satzger, 247–260, Springer, Cham, CH. doi:10.1007/978-3-030-00713-3 _ 19
Using Monte-Carlo Simulation to Measure the Business-Relevant Impact of Planning Uncertainty on Field Service Delivery [in press].
Wolff, C.; Vössing, M.; Kühl, N.
2018. Proceedings of the 2018 Winter Simulation Conference, December 9-12 Gothenburg, Sweden
Towards a Technician Marketplace using Capacity-Based Pricing.
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018
Presentations
360° Smart Service Welt I.
Vössing, M.; Schumacher-Wirges, W.
2018, November 22. S³ - Smart Service Summit, Bundesministerium für Wirtschaft und Energie (BMWi), Berlin, Germany, 22nd - 23rd September 2018
Smart Services for Field Service Management - Service Innovation, Design and Delivery.
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0, ZHAW, Winterthur Schweiz, 5th September 2018
2017
Conference Papers
Supporting the Dispatching Process for Maintenance Technicians in Industry 4.0.
Bader, S.; Vössing, M.; Wolff, C.; Walk, J.; Maleshkova, M.
2017. Tagungsband der 9. Konferenz Professionelles Wissensmanagement (Professional Knowledge Management), WM 2017, Karlsruhe, Germany, April 5-7, 2017. Hrsg.: Y. Sure-Vetter, 131–136, RWTH, Aachen
Towards managing complexity and uncertainty in field service technician planning.
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, IEEE, Piscataway (NJ). doi:10.1109/CBI.2017.50
Presentations
Machine Data Insight Tutorial.
Vössing, M.; Krüger, B.; Hüster, M.
2017, October 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017
Data-driven Decision Support for Field Service Planning.
Vössing, M.; Wolff, C.
2017. International Conference on Operations Research : Decision Analytics for the Digital Economy, Berlin, Germany, 6th - 8th September 2017
Simulation-based Estimation of Downtime Costs.
Wolff, C.; Vössing, M.
2017. International Conference on Operations Research (OR 2017), Berlin, Germany, September 6–8, 2017
Simulation-Based Technician Field Service Management.
Vössing, M.; Wolff, C.; Walk, J.
2017. Clausthal-Göttingen international Workshop on Simulation Science, Göttingen, Germany, 27th - 28th April 2017
2016
Conference Papers
Field Service Technician Management 4.0.
Vössing, M.; Kunze von Bischhoffshausen, J.
2016. Operations Research Proceedings 2016, Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Hamburg, Germany, 30th August - 2nd September 2016. Ed.: A. Fink, 63–70, Springer, Cham. doi:10.1007/978-3-319-55702-1_10
Presentations
Practical Introduction to Predictive Analytics.
Vössing, M.; Diederichs, S.
2016, October 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016
Business Analytics for Managing Uncertainties in Industrial Service Contracts.
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016