KSRI | Karlsruhe Service Research Institute

As an innovative private-public-partnership between industry and academia, we provide a service innovation hub and excellence in education for students, future researchers, and practitioners in the field of service science.

KSRI | Karlsruhe Service Research Institute

Welcome

 

 Cloud Services Workshop
Cloud Services Workshop

Since 2015, an Cloud Workshop has been integrated into the lecture “Digital Services”. In this workshop, students gain hands-on experience with IBM Cloud services and build small prototypes for a specific use case.

more
Will the customers be happy?
Will the customers be happy?

Identifying unsatisfied customers from service encounter data.

 

more
Healthy surveillance
“Healthy surveillance”: Designing a concept for privacy-preserving mask recognition AI in the age of pandemics

The trade-off between personal data protection and AI performance is an exciting field of research.

more
ECIS2020
KSRI at ECIS 2020

KIT is represented with 14 accepted contributions at the upcoming virtual conference ECIS 2020.

more
DESRIST2020
DESRIST 2020

IISM will be present at the 15th DESRIST in Kristiansand, Norway with 5 accepted papers in the fields of Digital Service Design & Innovation, Applied AI for Services and Digital Experience & Participation.

more
 Servicetoday
Article in SERVICETODAY

SERVICETODAY introduces current KSRI projects in the area of data-based services.

more
ShareNow_Study
Carsharing leads to a significant reduction in road traffic and less air pollution

Europe-wide study on the impact of car sharing on the mobility of city dwellers by Prof. Fromm and Dr. Patrick Jochem.

more
Bosch_Partnership
Renewal of Bosch partnership and change in KSRI board of directors

The partnership between Robert Bosch GmbH and the Karlsruhe Service Research Institute (KSRI) at KIT, which has existed since 2013, is being further developed.

more
BMWi-Innovationswettbewerb

KI consortium supported by KSRI receives funding recommendation.

more
IBM Academic Initiative nun auch am KIT
IBM Academic Initiative nun auch am KIT

We are happy to announce that KIT was chosen as an exclusive partner university in the IBM Academic Initiative.

more