KSRI@KIT

As an innovative private-public-partnership between industry and academia, we provide a service innovation hub and excellence in education for students, future researchers, and practitioners in the field of service science.

KSRI@KIT

Welcome

WI 21
IISM at WI21

The research groups of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt from IISM and KSRI will be present at at the 16th International Tagung Wirtschaftsinformatik (WI-2021) with 9 publications.

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HiCSS 54
HICSS-54 Best Paper Award Winners: Lucas Baier, Vincent Kellne, Niklas Kühl, and Gerhard Satzger

Congratulations to the authors! Lucas Baier, Vincent Kellner, Niklas Kühl, and Gerhard Satzger (DSI of IISM/KSRI) won the Best Paper Award in the “Decision Analytics and Service Science” track at the virtual HICSS-54 for their paper Switching Scheme: A Novel Approach for Handling Incremental Concept Drift in Real-World Data Sets!
 

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Daniela Kaun
FemaleTalents Success Story at IBM

The Power of Mentoring and Networking for Women in STEM—An IBM Female Talents Network Story

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FemaleTalents@KIT
FemaleTalents@KIT 20201

Would you like to know how the work at two internationally operating corporations looks like and which career opportunities they offer? We offer you a glance of IBM and Bosch.

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SUGAR Fall 2020 Prsenations
SUGAR fall presentations 2020

How to delight corporate visitors of an innovation center? How to help people to distinguish real multimedia content from fake one in social media? What are new ways to communicate with customers in the financial services industry? How to radically innovate museums in a digital space?

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KIT x HPI x HUK
SDaC consortium meeting

Don't we all love to communicate with our insurance company? Or maybe not? This year, HUK-Coburg and their online-subsidiary HUK24 challenged one of our SUGAR Service Design Thinking teams to find out how insurances can communicate with their customers more actively, event-related and aligned with customers’ communication preferences.

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Max Schemmer VDMA
Max Schemmer wins Young Talent Award: Digitalization in mechanical engineering of the VDMA

We congratulate Max Schemmer, research associate and PhD candidate in the Digital Service Innovation research group of the KSRI/IISM, for winning the first place in the “Nachwuchspreis: Digitalisierung im Maschinenbau“ (Young Talent Award: Digitalization in mechanical engineering) of the VDMA. 

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KSRI Industry Brunch Digital Service Transformation
KSRI Industry Brunch on Digital Service Transformation

Last Friday, our last KSRI Industry Brunch in 2020 took place, focusing on Digital Service Transformation - a central focus of KSRI - for our corporate partners. 16 participants from 7 organizations joined the event.

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AI Podcast
Podcast: Where Does Artificial Intelligence (AI) Stand in Industry Today? Insights and Beyond

Where does AI stand in industry today? Artificial Intelligence (AI) is becoming increasingly important. However, many businesses are still not able to demonstrate added value from AI projects – very often remaining in their infancy stage. What are the reasons behind this?

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DLDS_Webinar
Webinar series “Designing Data-driven Business Models” completed!

On 04.12.2020, we completed the webinar series “Designing Data-driven Business Models”, which was launched on 06.11.2020. Throughout 3 webinar sessions and an individual coaching session with each participating organization, guest speaker Claudia Schmitt-Lühmann introduced 13 participants from 8 organizations to the design of data-driven business models. 

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EJIS
"Utilizing Concept Drift for Measuring the Effectiveness of Policy Interventions: The Case of the COVID-19 Pandemic" by Lucas Baier, Niklas Kühl, Jakob Schoeffer, and Gerhard Satzger was accepted for publication at the EJIS

In the article, the authors use machine learning and apply so-called drift detection methods in a novel way to measure the effectiveness of policy interventions — instantiated on the example of the COVID-19 pandemic. 

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IBM Industrial 2030 Meetup
Michael Vössing talks on current AI projects of IISM/KSRI at IBM Industrial 2030 Meetup

"Collaboration between humans and computers is crucial in AI projects to solve problems that actually matter to people,” said Dr.-Ing. Michael Vössing (DSI/IISM) in an entertaining and insightful talk at the IBM Industrial2030 Meetup.

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Hector School
Elective module "Digital Services" at the HECTOR School of Engineering & Management master program

Understanding and shaping innovation via data-based and AI-supported Digital Services is a prerequisite for successful business model transformation. 

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News_Stefan Seebacher_Study
Study on "Towards an understanding of technology fit and appropriation in business networks"

More than ever, business performance depends on connectivity. Blockchain enables us to connect beyond company borders. 

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DL2030
DL2030 - High Tech meets High Touch

On October 28, more than 60 experts from industry and academia joined our digital conference themed "High Tech meets High Touch". The DL2030 project team shared their vision of the "Dienstleistungswende" and discussed strategies for Germany to be among the top players in services by 2030.

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ShareNow_Study
Study on Free-Floating Carsharing in Europe

On behalf of SHARE NOW, Prof. Dr. Hansjörg Fromm and Dr. Patrick Jochem, together with their team, conducted a comprehensive study on the impact of car sharing on the mobility of city dwellers with over 10000 participants from 11 European cities.

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