KSRI | Karlsruhe Service Research Institute

Publications

Due to the interdisciplinary activities of KSRI researchers publication lists also contain publications that have not explicitly been developed in the course of their activities at KSRI.


2020
Book Chapters
Artificial Intelligence for Healthcare Logistics: An Overview and Research Agenda [in press].
Reuter-Opperman, M.; Kühl, N.
2020. Artificial Intelligence and Data Mining in Healthcare. Ed.: M. Masmoudi, Springer Nature, Cham 
Journal Articles
Why Smart Companies Are Giving Customers More Data.
Wixom, B. H.; Schüritz, R. M.; Farrell, K.
2020. MIT Sloan management review, 61 (4), 1–5 
Optimal development of alternative fuel station networks considering node capacity restrictions.
Kluschke, P.; Nugroho, R.; Gnann, T.; Plötz, P.; Wietschel, M.; Reuter-Oppermann, M.
2020. Transportation research / D, 78, Art. Nr.: 102189. doi:10.1016/j.trd.2019.11.018Full textFull text of the publication as PDF document
Conference Papers
Understanding the anatomy of analytics-based services - A taxonomy to conceptualize the use of data and analytics in services.
Hunke, F.; Engel, C.; Schüritz, R.; Ebel, P.
2020. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm and Uppsala, Sweden, June 8 - 14, 2019. Research Papers., Association for Information Systems 
Designing useful transparency to improve process performance-evidence from an automated production line.
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2020. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm and Uppsala, Sweden, June 8 - 14, 2019. Research Papers., Association for Information Systems 
Emulating empathetic behavior in online service encounters with sentiment-adaptive responses: Insights from an experiment with a conversational agent.
Diederich, S.; Janßen-Müller, M.; Brendel, A. B.; Morana, S.
2020. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibray 
Please Tell Me What to Do – Towards a Guided Orchestration of Key Activities in Data-Rich Service Systems.
Hunke, F.; Seebacher, S.; Thomsen, H.
2020. Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2020), Kristiansand, Norwegen, December, 2 - 4, 2020 
Towards Design Principles for Trustworthy Affective Chatbots for Virtual Teams.
Benke, I.
2020. ECIS 2020 Proceedings - Twenty-Eighth European Conference on Information Systems, Marrakesh, Marokko, June 15 - 17, 2020, AIS eLibrary Full textFull text of the publication as PDF document
How to Learn from Others: Transfer Machine Learning with Additive Regression Models to Improve Sales Forecasting.
Hirt, R.; Kühl, N.; Peker, Y.; Satzger, G.
2020. IEEE International Conference on Business Informatics (CBI), IEEE 
Knowing What to Share: Selective Revealing in Open Data.
Enders, T.; Wolff, C.; Satzger, G.
2020. European Conference on Information Systems (ECIS), Marrakesch, Marokko, June 15 - 17 2020 
How to Implement an Open Data Strategy? Analyzing Organizational Change Processes to Enable Value Creation by Revealing Data.
Enders, T.; Benz, C.; Schüritz, R.; Lujan, P.
2020. European Conference on Information Systems, Marrakesch, Marokko, June 15 - 17, 2020 
Enabling Customer-Centric Emergency Logistics Through Systems Thinking.
Reuter-Oppermann, M.; Wolff, C.
2020. European Conference on Information Systems (ECIS) - Marrakech, Marocco, June 15 - 17, 2020 
A network-based transfer learning approach to improve sales forecasting of new products.
Karb, T.; Kühl, N.; Hirt, R.; Glivici-Cotruță, V.
2020. European Conference on Information Systems (ECIS) - Marrakech, Marocco, June 15 - 17, 2020 
Handling Concept Drift for Predictions in Business Process Mining.
Baier, L.; Reimold, J.; Kühl, N.
2020. Proceedings of 22nd IEEE International Conference on Business Informatics Full textFull text of the publication as PDF document
Engineering Industrial Service Systems : Design and Evaluation of System-Oriented Service Delivery.
Wolff, C.; Kühl, N.; Satzger, G.
2020. Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2020), Kristiansand, N, November 2020 
System-wide Learning in Cyber-Physical Service Systems: A Research Agenda [in press].
Martin, D.; Kühl, N.; Bischhoffshausen, J. K. von; Satzger, G.
2020. Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2020), Kristiansand, Norwegen, November 2020 
Igniting the Spark: Overcoming Organizational Change Resistance to Advance Innovation Adoption – The Case of Data-Driven Services.
Enders, T.; Martin, D.; Sehgal, G. G.; Schüritz, R.
2020. Exploring Service Science – 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings. Ed.: H. Nóvoa, 217–230, Springer, Cham. doi:10.1007/978-3-030-38724-2_16
Enabling System-Oriented Service Delivery in Industrial Maintenance: A Meta-method for Predicting Industrial Costs of Downtime.
Wolff, C.; Kühl, N.; Satzger, G.
2020. International Conference on Exploring Services Science, Porto, Portugal, 5 - 7 Februar 2020. Ed.: H. Nóvoa, 92–106, Springer International Publishing, Cham. doi:/10.1007/978-3-030-38724-2_7
A Reference Architecture for Cyber-Physical Fluid Power Systems: Towards a Smart Ecosystem [in press].
Martin, D.; Kunze von Bischhoffshausen, J.; Hensel, A.; Strandberg, J.
2020. Proceedings of the 12th International Fluid Power Conference (IFK), Dresden, November 2020 
Handling Concept Drifts in Regression Problems – the Error Intersection Approach.
Baier, L.; Hofmann, M.; Kühl, N.; Mohr, M.; Satzger, G.
2020. Proceedings of 15th International Conference on Wirtschaftsinformatik, 2020, Potsdam, Germany Full textFull text of the publication as PDF document
Designing Analytics-Based Services – Exploring Design Requirements for Methodological Tool Assistance in Service Design Teams.
Hunke, F.; Kiefer, F.
2020. 15. Internationaler Kongress für Wirtschaftsinformatik (WI), Potsdam, 9 - 11 März 2020 
Conceptualizing the Role of Blockchain Technology in Digital Platform Business.
Schulze, T.; Seebacher, S.; Hunke, F.
2020. Exploring Service Science. 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings. Ed.: H. Nóvoa, 150–163, Springer, Cham. doi:10.1007/978-3-030-38724-2_11
Half-empty or half-full? A Hybrid Approach to Predict Recycling Behavior of Consumers to Increase Reverse Vending Machine Uptime.
Walk, J.; Hirt, R.; Kühl, N.; Hersløv, E. R.
2020. Exploring Service Science : 10th International Conference on Exploring Service Science, IESS 2020, Porto, Portugal, February 05-07, 2020. Proceedings. Ed.: H. Nóvoa, Springer International Publishing, Basel Full textFull text of the publication as PDF document
Pathways from Data to Value: Identifying Strategic Archetypes of Analytics-Based Services [in press].
Hunke, F.; Seebacher, S.; Schüritz, R.; Satzger, G.
2020. 15. Internationaler Kongress für Wirtschaftsinformatik (WI), Potsdam, 9 - 11 März 2020 
Towards a Unified Understanding of Data-Driven Support for Emergency Medical Service Logistics [in press].
Reuter-Oppermann, M.; Wolff, C.
2020. HICSS-53 : Hawaii International Conference on System Sciences, Grand Wailea, Maui, January 7 - 10, 2020 
Towards Leveraging End-of-Life Tools as an Asset: Value Co-Creation based on Deep Learning in the Machining Industry.
Walk, J.; Kühl, N.; Schäfer, J.
2020. Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS-53), Grand Wailea, Maui, HI, January 7-10, 2020 Full textFull text of the publication as PDF document
A New Metric for Lumpy and Intermittent Demand Forecasts: Stock-keeping-oriented Prediction Error Costs.
Martin, D.; Spitzer, P.; Kühl, N.
2020. Proceedings of the 53rd Annual Hawaii International Conference on System Sciences (HICSS-53), Grand Wailea, Maui, HI, January 7-10, 2020 
Images
BigDieMo - Key Activities.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117928
BigDieMo - Cost Structure.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117927
BigDieMo - Value Proposition.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117926
BigDieMo - Channels.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117925
BigDieMo - Revenue Models.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117924
BigDieMo - Validation.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117923
BigDieMo - Data Canvas.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2020. (G. Satzger, K. Möslein & T. Böhmann, Eds.). doi:10.5445/IR/1000117922
2019
Book Chapters
Geschäftsmodelle 4.0: Big Data und Data-Analytics als Treiber für Dienstleistungsinnovation im deutschen Mittelstand.
Hunke, F.; Seebacher, S.; Schymanietz, M.; Jonas, J.; Genennig, S.; Kühne, B.; Schüritz, R.; Satzger, G.; Möslein, K.; Böhmann, T.
2019. Digitale Dienstleistungsinnovationen. Eds.: V. Stich, J. Schumann, D. Beverungen, G. Gudergan, P. Jussen, 167–183, Springer, Heidelberg. doi:10.1007/978-3-662-59517-6_9
Using Employees’ Collective Intelligence for Service Innovation: Theory and Instruments.
Feldmann, N.; Fromm, H.; Satzger, G.; Schüritz, R.
2019. Handbook of Service Science, Volume II. Ed.: P. Maglio, 249–284, Springer International Publishing, Cham. doi:10.1007/978-3-319-98512-1_12
Journal Articles
Priorisierung von Digitalisierungsprojekten entlang der gesamten kundenorientierten Prozesskette im Maschinenbau.
Pschybilla, T.; Hofmann, M.; Enders, T.; Vössing, M.
2019. HMD Praxis der Wirtschaftsinformatik 
Creating cost transparency to support strategic planning in complex chemical value chains.
Klosterhalfen, S. T.; Kallrath, J.; Frey, M. M.; Schreieck, A.; Blackburn, R.; Buchmann, J.; Weidner, F.
2019. European journal of operational research, 279 (2), 605–619. doi:10.1016/j.ejor.2019.05.034
Exact and practical modulo scheduling for high-level synthesis.
Oppermann, J.; Reuter-Oppermann, M.; Sommer, L.; Koch, A.; Sinnen, O.
2019. ACM transactions on reconfigurable technology and Systems, 12 (2), Art.-Nr.: 8. doi:10.1145/3317670
Designing Process Guidance Systems.
Morana, S.; Kroenung, J.; Maedche, A.; Schacht, S.
2019. Journal of the Association for Information Systems, 20 (5), 499–535. doi:10.17705/1jais.00542
Roles of Digital Innovation in Design Science Research.
Hevner, A.; Brocke, J. vom; Maedche, A.
2019. Business & information systems engineering, 61 (1), 3–8. doi:10.1007/s12599-018-0571-z
Literature vs. Twitter: Empirical insights on customer needs in e-mobility.
Kühl, N.; Goutier, M.; Ensslen, A.; Jochem, P.
2019. Journal of cleaner production, 213, 508–520. doi:10.1016/j.jclepro.2018.12.003
Conference Papers
The EEG-attention cycle and the diffusion of solar energy technologies.
Dehler, J.; Henni, S.; Keles, D.; Fichtner, W.
2019. Proceedings of the KSS Research Workshop: a Selection of Talks and Presentations on Designing the Digital Transformation. Ed.: S. Morana, 1–9, KIT, Karlsruhe 
SkyCastle: A Resource- Aware Multi-Loop Scheduler for High-Level Synthesis.
Oppermann, J.; Sommer, L.; Weber, L.; Reuter-Oppermann, M.; Koch, A.; Sinnen, O.
2019. 2019 International Conference on Field-Programmable Technology : ICFPT 2019 : Tianjin, China, 9-13 December 2019 : proceedings, 36–44, IEEE, Piscataway (NJ). doi:10.1109/ICFPT47387.2019.00013
Centralising the Admission Process in a German Hospital.
Reuter-Oppermann, M.; Kienzle, L.; Zander, A.; Buchmüller, D.; Goldberg, D.
2019. Proceedings of the 52nd Hawaii International Conference on System Sciences, Association for Information Systems, Atlanta, GA. doi:10.24251/HICSS.2019.497
Do you comply with AI? — Personalized explanations of learning algorithms and their impact on employees’ compliance behavior.
Kühl, N.; Lobana, J.; Meske, C.
2019. Proceedings of the 40th International Conference on Information Systems (ICIS): Paper-A-Thon, AIS eLibrary 
Value Co-Creation in Data-Driven Services: Towards a Deeper Understanding of the Joint Sphere.
Schüritz, R.; Farrell, K.; Wixom, B.; Satzger, G.
2019. ICIS 2019 Proceedings: 15-18 December 2019, Munich, Germany, Art.-Nr.: 2202, AIS eLibrary 
Design-Space Exploration with Multi-Objective Resource-Aware Modulo Scheduling.
Oppermann, J.; Sittel, P.; Kumm, M.; Reuter-Oppermann, M.; Koch, A.; Sinnen, O.
2019. Euro-Par 2019 : Parallel Processing ; 25th International Conference on Parallel and Distributed Computing Göttingen, Germany, August 26–30, 2019 Proceedings, 170–183, Springer, Cham. doi:10.1007/978-3-030-29400-7_13
A Framework for Electric Mobility Services for a Car Park.
Seddig, K.; Jochem, P.; Fichtner, W.
2019. Proceedings of the KSS Research Workshop: A Selection of Talks and Presentations on Designing the Digital Transformation. Ed.: S. Morana, 21–26, KIT, Karlsruhe Full textFull text of the publication as PDF document
DISKNET - A Platform for the Systematic Accumulation of Knowledge in IS Research.
Dann, D.; Maedche, A.; Teubner, T.; Mueller, B.; Meske, C.; Funk, B.
2019. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, Art.-Nr.: 2785, AIS eLibrary 
Decision support for EMS policy making using data analytics and real-time alerts.
Reuter-Oppermann, M.; Richards, D.
2019. Proceedings: 2019 IEEE World Congress on Services - IEEE SERVICES 2019, 8-13 July 2019, Milan, Italy, 266–271, IEEE. doi:10.1109/SERVICES.2019.00079
Designing a Chatbot Social Cue Configuration System.
Feine, J.; Morana, S.; Maedche, A.
2019. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibrary 
Analyzing the Impact of Strategic Behavior in System-Oriented Service Delivery.
Wolff, C.; Kimbrough, S. O.; Kühl, N.
2019. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibrary 
Redesigning Service Operations for the Digital World: Towards Automated and Data-driven Field Service Planning.
Vössing, M.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Uppsala, Sweden, June 8-14, 2019. Research-in-Progress Papers 
Designing Useful Transparency to Improve Process Performance—Evidence from an Automated Production Line.
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Uppsala, Sweden, June 8-14, 2019. Research Papers 
Designing an AI-based Advisory Platform for Design Techniques.
Liu, X.; He, S.; Maedche, A.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers., Paper: 152 
Design Principles for Human-Computer Collaboration.
Vössing, M.; Lind, M.; Kühl, N.; Satzger, G.
2019. Proceedings of the Workshop on Designing User Assistance in Intelligent Systems, Stockholm, Sweden, 2019. Ed.: S. Morana, 13–15, KIT, Karlsruhe Full textFull text of the publication as PDF document
Challenges in the Deployment and Operation of Machine Learning in Practice.
Baier, L.; Jöhren, F.; Seebacher, S.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm and Uppsala, Sweden, June 8 - 14, 2019. Research Papers., Paper: 163, AIS Electronic Library (AISeL) Full textFull text of the publication as PDF document
Blockchain - Just Another IT Implementation? A Comparison of Blockchain and Interorganizational Information Systems.
Seebacher, S.; Schüritz, R.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Uppsala, Sweden, 8 - 14 Juni 2019. Research Papers., Paper 124 
Nudged to Unload: Applying Choice Architecture to Prevent Cognitive Overload of Participants in Open Idea Evaluation [in press].
Benz, C.; Stryja, C.
2019. Proceedings of the 27th European Conference on Information Systems - Information Systems for a Sharing Society, Stockholm und Uppsala (ECIS 2019), Sweden, 8. - 14. Juni 2019 
Not All Tasks Are Alike: Exploring the Effect of Task Representation on User Engagement in Crowd-Based Idea Evaluation.
Benz, C.; Zierau, N.; Satzger, G.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Upplala, Sweden, June 8-14, 2019. Research Papers., Paper 59, AIS eLibrary, Stockholm 
Understanding the Anatomy of Analytics-Based Services – A Taxonomy to Conceptualize the Use of Data and Analytics in Services.
Hunke, F.; Engel, C.; Schüritz, R.; Ebel, P.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers., Paper 25, AIS eLibrary, Stockholm 
A closer look on the difficulties to determine the quality of software requirements.
Kummler, P.; Fromm, H.
2019. 2019 Workshops of the Software Engineering Conference, SEW 2019; Stuttgart; Germany; 18 February 2019 through 22 February 2019. Ed.: M. Konersmann, 53–60, RWTH, Aachen 
Capturing Value from Data: Exploring Factors Influencing Revenue Model Design for Data-Driven Services.
Enders, T.; Schüritz, R.; Frey, W.
2019. Proceedings of 14th International Conference on Wirtschaftsinformatik (Wi 2019): Human Practice.Digital Ecologies.Our Future 
Service Systems, Smart Service Systems and Cyber-Physical Systems—What’s the difference? Towards a Unified Terminology.
Martin, D.; Hirt, R.; Kühl, N.
2019. 14. Internationale Tagung Wirtschaftsinformatik 2019 (WI 2019), Siegen, Germany, February 24-27 
Automatically Extracting and Analyzing Customer Needs from Twitter: A “Needmining” Prototype.
Kühl, N.; Martin, D.; Satzger, G.
2019. 14. Internationale Tagung Wirtschaftsinformatik 2019 (Wi 2019), Siegen, 23.-27. Februar 2019 
On the Impact of the Customer Base on the Added Value through System-Oriented Service Delivery in Industrial Maintenance [in press].
Wolff, C.; Reuter-Oppermann, M.; Kühl, N.
2019. Hawaii International Conference on System Sciences (HICSS-52), Grand Wailea, Maui, Hawaii, January 8-11, 2019 
Holistic System-Analytics as an Alternative to Isolated Sensor Technology: A Condition Monitoring Use Case.
Martin, D.; Kühl, N.
2019. Proceedings of the 52nd Annual Hawaii International Conference on System Sciences (HICSS-52), Grand Wailea, Maui, Hawaii, January 8-11, 2019, 1005–1012 Full textFull text of the publication as PDF document
How to Cope with Change? Preserving Validity of Predictive Services over Time.
Baier, L.; Kühl, N.; Satzger, G.
2019. Hawaii International Conference on System Sciences (HICSS-52), Grand Wailea, Maui, Hawaii, Januar 8-11, 2019, 1085–1094, University of Hawai’i at Manoa / AIS Full textFull text of the publication as PDF document
Machine Learning in Artificial Intelligence: Towards a Common Understanding [in press].
Kühl, N.; Goutier, M.; Hirt, R.; Satzger, G.
2019. Hawaii International Conference on System Sciences (HICSS-52), Grand Wailea, Maui, Hawaii, Januar 8-11, 2019 
Presentations
Applied AI in Services.
Kühl, N.
2019, March 22. Research Presentation (2019), The Wharton School of the University of Pennsylvania, March 22, 2019 
Not Just Selling Data - How Companies Co-Create Value in Analytics-Based Service Innovation.
Schüritz, R.; Farrell, K.; Hunke, F.; Satzger, G.
2019. Frontiers in Service Conference (2019), Singapore, Singapore, July 18–21, 2019 
Reconciling Decision Quality and User Engagement - The Case fo Open Idea Evaluation (Doctoral Consortium).
Benz, C.
2019. 14. Internationale Tagung Wirtschaftsinformatik (Wi 2019), Siegen, Germany, February 23–27, 2019 
Der Aufstieg von KI - Von grenzenlosen Chancen bis zu existenziellen Risiken.
Kühl, N.
2019, July 17. KI goes KMU: Auf die Überholspur? Das „Tanker-Schnellboot-Syndrom“: Von der Chance, große Unternehmen durch Algorithmen, Neuronale Netze und Machine Learning zu überholen (2019), Cologne, Germany, July 17–18, 2019 
How to Design Analytics-Based Services? Paving the way for new customer value in the digital age.
Hunke, F.
2019. Dienstleistungstagung des BMBF (2019), Paderborn, Germany, April 8–9, 2019 
Artificial Intelligence in Service Systems.
Kühl, N.
2019, March 22. Wharton School Research Talk (2019), Philadelphia, PA, USA, March 22, 2019 
How to Learn from Others? A Research Agenda on Transfer Machine Learning for Sales Forecasting.
Hirt, R.; Kühl, N.
2019, February 19. MIT-IBM Watson AI Lab (2019), Cambridge, MA, USA, March 19, 2019 
Teaching Materials
BigDieMo - Karten.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2019, March 22. (G. Satzger, K. Möslein & T. Böhmann, Eds.) Full textFull text of the publication as PDF document
2018
Book Chapters
Open Innovation in Ecosystems – A Service Science Perspective on Open Innovation.
Benz, C.; Seebacher, S.
2018. Exploring Service Science – 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 112–124, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_9
Grundfragen der Plattformökonomie - Wie man Vertrauen designt.
Greiner, B.; Teubner, T.; Weinhardt, C.
2018. Plattformen : Geschäftsmodell und Verträge. Hrsg.: U. Blaurock, 59–76, Nomos, Baden-Baden 
Books
GESCHÄFTSMODELLE 4.0: Baukasten zur Entwicklung datenbasierter Geschäftsmodelle.
Schüritz, R.; Hunke, F.; Seebacher, S.; Jonas, J.; Genennig, S.; Schymanietz, M.; Kühne, B.; Ditterich, D.; Köpschall, M.; Eckerle, C.
2018. (G. Satzger, K. Möslein & T. Böhmann, Eds.), KSRI, Karlsruhe Full textFull text of the publication as PDF document
Journal Articles
Views on the Past, Present, and Future of Business and Information Systems Engineering.
Aalst, W. M. P. van der; Becker, J.; Bichler, M.; Buhl, H. U.; Dibbern, J.; Frank, U.; Hasenkamp, U.; Heinzl, A.; Hinz, O.; Hui, K.-L.; Jarke, M.; Karagiannis, D.; Kliewer, N.; König, W.; Mendling, J.; Mertens, P.; Rossi, M.; Voss, S.; Weinhardt, C.; Winter, R.; Zdravkovic, J.
2018. Business & information systems engineering, 60 (6), 443–477. doi:10.1007/s12599-018-0561-1
Data-driven Service Business Models.
Schymanietz, M.; Genennig, S. M.; Hunke, F.; Jonas, J. M.; Kühne, B.; Schüritz, R.; Seebacher, S.; Böhmann, T.; Möslein, K. M.; Satzger, G.
2018. Open Service Lab Notes, (4) Full textFull text of the publication as PDF document
Tool Support for Design Science Research—Towards a Software Ecosystem: A Report from a DESRIST 2017 Workshop.
Morana, S.; vom Brocke, J.; Maedche, A.; Seidel, S.; Adam, M. T. P.; Bub, U.; Fettke, P.; Gau, M.; Herwix, A.; Mullarkey, M. T.; Nguyen, H. D.; Sjöström, J.; Toreini, P.; Wessel, L.; Winter, R.
2018. Communications of the Association for Information Systems, 43 (Article 17), 239–256. doi:10.17705/1CAIS.04317
IT ambidexterity for business processes: the importance of balance.
Heckmann, C. S.; Maedche, A.
2018. Business process management journal, 24 (4), 862–881. doi:10.1108/BPMJ-04-2016-0078
Future Work and Enterprise Systems.
vom Brocke, J.; Maaß, W.; Buxmann, P.; Maedche, A.; Leimeister, J. M.; Pecht, G.
2018. Business & information systems engineering, 1–10. doi:10.1007/s12599-018-0544-2
Robo-Advisory : Digitalization and Automation of Financial Advisory.
Jung, D.; Dorner, V.; Glaser, F.; Morana, S.
2018. Business & information systems engineering, 60 (1), 81–86. doi:10.1007/s12599-018-0521-9
Age stereotypes in agile software development : an empirical study of performance expectations.
Schloegel, U.; Stegmann, S.; Mädche, A.; Dick, R. van.
2018. Information, technology & people, 31 (1), 41–62. doi:10.1108/ITP-07-2015-0186
Conference Papers
Teaching innovation in interdisciplinary environments: Toward a design thinking syllabus.
Wiesche, M.; Leifer, L.; Uebernickel, F.; Lang, M.; Byler, E.; Feldmann, N.; Garcia-Cifuentes, J. P.; Höltää-Otto, K.; Kelly, K.; Satzger, G.; Suzuki, S.; Thong, C.; Vignoli, M.; Krcmar, H.
2018. SIGED International Conference on Information Systems Education and Research, San Francisco, CA, September 12-13, 2018, Association for Information Systems 
To rate or to fund? - The effect of idea evaluation platform design on decision quality and user engagement.
Benz, C.; Zierau, N.; Satzger, G.
2018. 39th International Conference on Information Systems, ICIS 2018: Proceedings, Association for Information Systems 
Assessing information requirements for complex decision making in healthcare.
Manzi, S.; Reuter-Oppermann, M.; Rachuba, S.; Morana, S.
2018. 26th European Conference on Information Systems, ECIS 2018; Portsmouth; United Kingdom; 23 June 2018 through 28 June 2018, Association for Information Systems, Atlanta (GA) 
How good are my requirements?: A new perspective on the quality measurement of textual requirements.
Kummler, P. S.; Vernisse, L.; Fromm, H.
2018. 11th International Conference on the Quality of Information and Communications Technology, QUATIC 2018; University of CoimbraCoimbra; Portugal; 4 September 2018 through 7 September 2018, 156–159, IEEE, Piscataway (NJ). doi:10.1109/QUATIC.2018.00031
Enhancing Joint Attention in Collaborative Information Dashboards with Shared Gaze Awareness.
Toreini, P.; Benke, I.; Langner, M.; Schaumann, S.; Schwarzenboeck, J.; Bamberger, C.; Maedche, A.
2018. SIGHCI 2018 Proceedings - HCI/MIS Workshop 2018 - The 17th Annual Pre-ICIS Workshop on HCI Research in MIS, San Francisco, California, December 13, 2018, AISeL 
How to motivate consumers to test electric vehicles-An approach to design consumer interfaces to foster innovation adoption.
Benz, C.; Stryja, C.
2018. Multikonferenz Wirtschaftsinformatik 2018 : data driven X - turning data into value, Leuphana Unversität Lüneburg, 6.-9. März 2018. Ed.: Paul Drews, Univ., Lüneburg 
Work in Progress: GeMS: A Generator for Modulo Scheduling Problems.
Oppermann, J.; Vollbrecht, S.; Reuter-Oppermann, M.; Sinnen, O.; Koch, A.
2018. 2018 International Conference on Compilers, Architectures and Synthesis for Embedded Systems (CASES), Art.-Nr.: 8516749, Institute of Electrical and Electronics Engineers Inc. doi:10.1109/CASES.2018.8516749
Towards Enabling Cyber-Physical Systems in Brownfield Environments: Leveraging Environmental Information to Derive Virtual Representations of Unconnected Assets.
Bader, S. R.; Wolff, C.; Vössing, M.; Schmidt, J.-P.
2018. 9th International Conference on Exploring Service Science, IESS 2018; Karlsruhe; Germany; 19 September 2018 through 21 September 2018, 165–176, Springer, Cham. doi:10.1007/978-3-030-00713-3_13
Towards Managing Smart Service Innovation: A Literature Review.
Götz, C.; Hohler, S.; Benz, C.
2018. 9th International Conference on Exploring Service Science, IESS 2018; Karlsruhe; Germany; 19 September 2018 through 21 September 2018. Ed.: G. Satzger, 101–111, Springer, Cham. doi:10.1007/978-3-030-00713-3_8
Software Business, Platforms, and Ecosystems: Fundamentals of Software Production Research.
Abrahamsson, P.; Bosch, J.; Brinkkemper, S.; Mädche, A.
2018. Dagstuhl Reports, Report from Dagstuhl Seminar 18182 “Software Business, Platforms, and Ecosystems: Fundamentals of Software Production Research”, April 29 – May 2, 2018, 164–198, Dagstuhl, Germany. doi:10.4230/DagRep.8.4.164Full textFull text of the publication as PDF document
Cognition in the Era of Smart Service Systems: Inter-organizational Analytics through Meta and Transfer Learning.
Hirt, R.; Kühl, N.
2018. 39th International Conference on Information Systems, ICIS 2018; San Francisco Marriott MarquisSan Francisco; United States; 13 December 2018 through 16 December 2018, AIS, New York (NY) 
Comfort-as-a-Service: Designing a User-Oriented Thermal Comfort Artifact for Office Buildings.
Laing, S.; Kühl, N.
2018. Thirty Ninth International Conference on Information Systems (ICIS), San Francisco, CA, 13th-16th December 2018, Association for Information Systems 
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems.
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 138–150, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_11
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises.
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer, Cham. doi:10.1007/978-3-030-00713-3_7
Towards Cognitive Sealing: Artificial Intelligence based Seal Condition Monitoring.
Martin, D.; Schüle, C.; Kunze von Bischhoffshausen, J.
2018. 20th ISC: International Sealing Conference, Stuttgart, October 10-11, 2018 
A Framework for the Simulation-Based Estimation of Downtime Costs.
Wolff, C.; Vössing, M.
2018. Exploring Service Science. 9th International Conference (IESS 2018), Karlsruhe, 19. - 21. September 2018. Hrsg.: G. Satzger, 247–260, Springer, Cham, CH. doi:10.1007/978-3-030-00713-3 _ 19
Using Monte-Carlo Simulation to Measure the Business-Relevant Impact of Planning Uncertainty on Field Service Delivery.
Wolff, C.; Vössing, M.; Kühl, N.
2018. Proceedings of the 2018 Winter Simulation Conference, December 9-12 Gothenburg, Sweden 
Exploring the Value of Data – a Research Agenda.
Enders, T.
2018. Exploring Service Science : 9th International Conference, IESS 2018 Karlsruhe, Germany, September 19–21, 2018 Proceedings. Ed.: G. Satzger, 274–286, Springer Nature Switzerland, Cham. doi:10.1007/978-3-030-00713-3_21
Designing Attention-aware Business Intelligence and Analytics Dashboards to Support Task Resumption.
Toreini, P.; Langner, M.; Maedche, A.
2018. 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23-28, 2018. Ed.: U. Frank, Code 143975, Association for Information Systems 
The potential of agent-Based simulation for assessing the bilateral-Nodal debate.
Staudt, P.; Gärttner, J.; Weinhardt, C.; Negrete-Pincetic, M.; Lorca, A.
2018. 9th ACM International Conference on Future Energy Systems, e-Energy 2018; Karlsruhe; Germany; 12 June 2018 through 15 June 2018, 465–467, ACM, New York (NY). doi:10.1145/3208903.3212063
Using vehicle-to-grid concepts to balance redispatch needs: A case study in Germany.
Staudt, P.; Gärttner, J.; Schmidt, M.; Weinhardt, C.
2018. 9th ACM International Conference on Future Energy Systems, e-Energy 2018; Karlsruhe; Germany; 12 June 2018 through 15 June 2018, 80–84, ACM, New York (NY). doi:10.1145/3208903.3208926
Utilizing Data and Analytics to Advance Service – Towards Enabling Organizations to Successfully Ride the Next Wave of Servitization.
Hunke, F.; Engel, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 219–231, Springer, Cham. doi:10.1007/978-3-030-00713-3_17
Configurations of User Involvement and Participation in Relation to Information System Project Success.
Haake, P.; Kaufmann, J.; Baumer, M.; Burgmaier, M.; Eichhorn, K.; Mueller, B.; Maedche, A.
2018. Advanced Information Systems Engineering. CAiSE 2018. Ed.: J. Krogstie, 87–102, Springer International Publishing, Cham. doi:10.1007/978-3-319-91563-0_6
Nudged to win - Designing robo-advisory to overcome decision inertia.
Jung, D.; Erdfelder, E.; Glaser, F.
2018. Proceedings of the 26th European Conference on Information Systems (ECIS2018), Portsmouth, UK, June 23-28, 2018 
ServiceDesignKIT: A Web Platform of Digital Service Design Techniques.
Liu, X.; Leung, E. T.-M.; Toreini, P.; Maedche, A.
2018. International Conference on Design Science Research in Information Systems and Technology (DESRIST) - Designing for a Digital and Globalized World, Chennai, India, June 3–6, 2018, 34–48, Springer International Publishing, Cham. doi:10.1007/978-3-319-91800-6_3
A Similarity-Based Approach for the All-Time Demand Prediction of New Automotive Spare Parts.
Steuer, D.; Hutterer, V.; Korevaar, P.; Fromm, H.
2018. Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, US, 3rd - 6th January 2018, Curran Associates, Inc., Red Hook (NY). doi:10.24251/HICSS.2018.191Full textFull text of the publication as PDF document
System-Oriented Service Delivery: The Application of Service System Engineering to Service Delivery.
Wolff, C.; Kühl, N.; Satzger, G.
2018. 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23-28, 2018. Ed.: U. Frank, Code 143975 
Tell Me What’s My Business – Development of a Business Model Mining Software.
Fleig, C.; Augenstein, D.; Maedche, A.
2018. CAiSE Forum 2018 - Information Systems in the Big Data Era - International Conference on Advanced Information Systems Engineering, Tallinn, Estonia, 11-15 June 2018. Ed.: J. Mendling, 105–113, Springer, Cham. doi:10.1007/978-3-319-92901-9_10
How to motivate consumers to test electric vehicles : An approach to design consumer interfaces to foster innovation adoption.
Benz, C.; Stryja, C.
2018. Tagungsband : Multikonferenz Wirtschaftsinformatik 2018 : Data driven X - Turning Data into Value, Band III, Lüneburg, Deutschland, 6. - 9. März 2018. Hrsg.: P. Drews, 1039–1050, Leuphana Univerisität : Lüneburg 
A Model-driven Approach for the Description of Blockchain Business Networks.
Seebacher, S.; Maleshkova, M.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Automatically Quantifying Customer Need Tweets : Towards a Supervised Machine Learning Approach.
Kühl, N.; Mühlthaler, M.; Goutier, M.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Towards a Technician Marketplace using Capacity-Based Pricing.
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Towards Service-oriented Cognitive Analytics for Smart Service Systems.
Hirt, R.; Kühl, N.; Schmitz, B.; Satzger, G.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Conference Proceedings
Presentations
Artificial Intelligence in Service Systems.
Kühl, N.
2018, December 19. Invited Seminar (2018), University of Auckland, December 19, 2018 
How to set up Blockchain Business Networks? The status quo of implementation approaches and challenges of blockchain projects.
Seebacher, S.; Satzger, G.; Schüritz, R.
2018, September. Frontiers In Service, Austin, TX, September 6-9, 2018 
360° Smart Service Welt I.
Vössing, M.; Schumacher-Wirges, W.
2018, November 22. S³ - Smart Service Summit, Bundesministerium für Wirtschaft und Energie (BMWi), Berlin, Germany, 22nd - 23rd September 2018 
Künstliche Intelligenz für industrielle Dienstleistungen.
Kühl, N.
2018, October 12. Schmalenbach Arbeitskreis "Unternehmenswachstum und Internationales Management", Karlsruhe, 12.10.2018 
IGNITE-Talk: How to design successful products and services with Needmining.
Kühl, N.
2018, January 4. 51st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa, HI, USA, January 2–6, 2018 
Smart Services for Field Service Management - Service Innovation, Design and Delivery.
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0, ZHAW, Winterthur Schweiz, 5th September 2018 
From Goldfish to God: The (dangerous) Growth of AI.
Kühl, N.
2018, June 21. Artificial Intelligence Conference, Canadian-German Chamber of Industry and Commerce (2018), Karlsruhe, Germany, June 21, 2018 
How Companies Amplify their Product’s Value Proposition with Analytics.
Schüritz, R.
2018, March 21. MIT CISR International Executive Forum, Stockholm Sweden, 21.03.2018 
2017
Book Chapters
Empirische Studie I : Identifizierung von Elektromobilitätsdienstleistungstypen aus dem Atlas mit Data Mining.
Kühl, N.; Hunke, F.
2017. Mit Informationstechnologien zu innovativen Dienstleistungen und Geschäftsmodellen in der Elektromobilität : Empirische Studien zu Geschäftsmodellen und IT für Elektromobilitätsdienstleistungen. Hrsg.: C. Stryja, 43–51, Fraunhofer Verlag, Stuttgart 
What drives the usage of multimodal mobility services? - A unifying approach.
Lisson, C.; Hall, M.; Michalk, W.; Weinhardt, C.
2017. Disrupting mobility : impacts of sharing economy and innovative transportation on cities. ed.: G. Meyer, 89–104, Springer, Cham. doi:10.1007/978-3-319-51602-8_6
PhD Theses
Journal Articles
Logistics for Emergency Medical Service systems.
Melanie Reuter-Oppermann; Van den Berg, P. L.; Vile, J. L.
2017. Health systems, 6 (3), 187–208. doi:10.1057/s41306-017-0023-x
Smart Services.
Genennig, S.; Hunke, F.; Jonas, J.; Möslein, K.; Oks, S.; Satzger, G.; Schüritz, R.; Schymanietz, M.; Seebacher, S.
2017. Open Service Lab Notes, (3) 
Interaktion mit smarten Systemen : Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz.
Morana, S.; Friemel, C.; Gnewuch, U.; Maedche, A.; Pfeiffer, J.
2017. Wirtschaftsinformatik & Management, 9 (5), 42–51. doi:10.1007/s35764-017-0101-7
Portfolio and Contract Design for Demand Response Resources.
Gärttner, J.; Flath, C. M.; Weinhardt, C.
2017. European journal of operational research, 266 (1), 340–353. doi:10.1016/j.ejor.2017.09.017
Tool-Support for Design Science Research: Design Principles and Instantiation.
vom Brocke, J.; Fettke, P.; Gau, M.; Houy, C.; Maedche, A.; Morana, S.; Seidel, S.
2017. SSRN, 1–13. doi:10.2139/ssrn.2972803
Brownie: A Platform for Conducting NeuroIS Experiments.
Hariharan, A.; Adam, M. T. P.; Dorner, V.; Lux, E.; Mueller, M. B.; Pfeiffer, J.; Weinhardt, C.
2017. Journal of the Association for Information Systems, 18 (4), 264–296 
Retained Organizations in IT Outsourcing: Linking Organization Design to Outsourcing Management Problems.
Goldberg, M.; Kieninger, A.; Satzger, G.; Fromm, H.
2017. Business & information systems engineering, 59 (2), 111–124. doi:10.1007/s12599-016-0449-x
IT-Trends in der Finanzbranche.
Hummel, D.; Mädche, A.
2017. Hi:Tech Campus, (1) 
A review of the nature and effects of guidance design features.
Morana, S.; Schacht, S.; Scherp, A.; Maedche, A.
2017. Decision support systems, 97, 31–42. doi:10.1016/j.dss.2017.03.003
Gamification im beruflichen Alltag - Fakt oder Fiktion?.
Schacht, S.; Morana, S.; Maedche, A.
2017. Wissenschaft trifft Praxis, (6), 30–36 
A social content delivery network for e-Science.
Chard, K.; Caton, S.; Kugler, K.; Rana, O.; Katz, D. S.
2017. Concurrency and computation, 29 (4), Art.Nr. e3854. doi:10.1002/cpe.3854
Conference Papers
Annotating sBPMN Elements with their Likelihood of Occurrence.
Weller, T.; Maleshkova, M.
2017. Workshops of SEMANTiCS 2017 : Joint Proceedings of SEMANTiCS 2017 Workshops co-located with the 13th International Conference on Semantic Systems (SEMANTiCS 2017), 6th International Workshop on Services and Applications over Linked APIs and Data (SALAD), Amsterdam, Netherlands, 11th - 14th September 2017. Ed.: A. Fensel, CEUR-WS, Aachen 
Towards the Exploration of Blockchain-driven Business Networks.
Seebacher, S.
2017. 3rd Karlsruhe Service Summit Research Workshop, Karlsruhe, Germany, 21st - 22nd September 2017 
Datatization as the Next Frontier of Servitization : Understanding the Challenges for Transforming Organizations.
Schüritz, R.; Seebacher, S.; Satzger, G.; Schwarz, L.
2017. 38th International Conference on Information Systems, Seoul, South Korea, 10th - 13th December 2017 
Turning Data into Value : Towards an Ideation Tool for Key Activities of Data-Driven Business Models.
Hunke, F.; Wambsganß, T.
2017. 3rd Karlsruhe Service Summit Research Workshop, Karlsruhe, Germany, 21st - 22nd September 2017 
Towards Identifying Strategic Innovation Capabilities for Smart Services : A Research Agenda.
Benz, C.; Kienzle, L.; Feldmann, N.
2017. 3rd Karlsruhe Service Summit Research Workshop, Karlsruhe, Germany, 21st - 22nd September 2017 
How to Cope With Incomplete Prediction Input? A Categorization of Techniques For Realizing Robust Analytics for Smart Service Systems.
Hirt, R.
2017. 3rd Karlsruhe Service Summit Research Workshop, Karlsruhe, Germany, 21st - 22nd September 2017 
GreedyBoost : An Accurate, Efficient and Flexible Ensemble Method for B2B Recommendations.
Zhang, W.; Enders, T.; Li, D.
2017. Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS), Waikoloa Village, Hawaii, USA, 4th - 7th January 2017, AIS Electronic Library (AISeL). doi:10.24251/HICSS.2017.189Full textFull text of the publication as PDF document
Supporting the Dispatching Process for Maintenance Technicians in Industry 4.0.
Bader, S.; Vössing, M.; Wolff, C.; Walk, J.; Maleshkova, M.
2017. Tagungsband der 9. Konferenz Professionelles Wissensmanagement (Professional Knowledge Management), WM 2017, Karlsruhe, Germany, April 5-7, 2017. Hrsg.: Y. Sure-Vetter, 131–136, RWTH, Aachen 
Abbildung kognitiver Fähigkeiten mit Metamodellen.
Hirt, R.; Kühl, N.
2017. INFORMATIK 2017, 47. Jahrestagung der Gesellschaft für Informatik, Chemnitz, Deutschland, 25. - 29. September 2017. Hrsg.: Maximilian Eib, 2301–2307, Gesellschaft für Informatik e.V., Bonn. doi:10.18420/in2017_231Full textFull text of the publication as PDF document
White spots in business and IT : An explorative study for e-mobility services.
Martin, D.; Kühl, N.; Stryja, C.; Haude, J.
2017. 30th International Electric Vehicle Symposium & Exhibition, Stuttgart, Germany, 9th - 11th October 2017 
A Decision Support System Design to Overcome Resistance towards Sustainable Innovations.
Stryja, C.; Satzger, G.; Dorner, V.
2017. Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 5th - 10th June 2017, 2885–2895, AIS Electronic Library (AISeL) 
Mining Industrial Logs for System Level Insights.
Czora, S.; Dix, M.; Fromm, H.; Klöpper, B.; Schmitz, B.
2017. Datenbanksysteme für Business, Technologie und Web (BTW 2017), 17. Fachtagung des GI-Fachbereichs „Datenbanken und Informationssysteme“ (DBIS), Stuttgart, Deutschland, 6. - 10. März 2017. Hrsg.: B. Mitschang, 57–64, Gesellschaft für Informatik e.V., Bonn 
An End-to-End Process Model for Supervised Machine Learning Classification : From Problem to Deployment in Information Systems.
Hirt, R.; Kühl, N.; Satzger, G.
2017. Designing the Digital Transformation, DESRIST 2017 Research in Progress Proceedings of the 12th International Conference on Design Science Research in Information Systems and Technology, Karlsruhe, Germany, 30th May - 1st June 2017. Ed.: A. Mädche, 55–63, KIT, Karlsruhe 
Empirical insights on customer needs in e-mobility product service systems.
Kühl, N.; Goutier, M.; Ensslen, A.; Jochem, P.
2017. GOR-IE Workshop "Approaches on Operations Research and Industrial Ecology for a Sustainable Resource and Energy Management", 9.-10. März 2017, Freiberg 
Capturing Value from Data: Revenue Models for Data-Driven Services.
Schüritz, R.; Seebacher, S.; Dorner, R.
2017. Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS), Waikoloa Village, Hawaii, USA, 4th - 7th January 2017 
Overcoming Innovation Resistance beyond Status Quo Bias : A Decision Support System Approach (Research-in-Progress).
Stryja, C.; Dorner, V.; Riefle, L.
2017. Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS), Waikoloa Village, HI January 4-7, 2017, 567–576, AIS Electronic Library (AISeL) 
How to Cultivate Analytics Capabilities Within an Organization? Design and Types of Analytics Competency Centers.
Schüritz, R.; Brand, E.; Satzger, G.; Kunze von Bischhoffshausen, J.
2017. Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 5th - 10th June 2017, 389–404, AIS Electronic Library (AISeL), Atlanta 
Repairing Routines in Enterprise System Transformations.
Kahrau, F.; Mueller, B.; Lauterbach, J.; Maedche, A.
2017. 5th International Workshop on the Changing Nature of Work (CNoW): Transforming Work with Digital Innovation, Seoul, 10 December 2017 
Shouldn’t Collaboration be social? - Proposal of a social Real Time Delphi.
Kloker, S.; Kranz, T.; Straub, T.; Weinhardt, C.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 140–149, KIT, Karlsruhe 
Modeling Indirect Waiting Times with an M/D/1/K/N Queue.
Zander, A.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 110–119, KIT, Karlsruhe Full textFull text of the publication as PDF document
German data sets for comparing ambulance location models.
Reuter-Oppermann, M.; Bernatha, C.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 102–109, KIT, Karlsruhe 
A Machine Learning Approach for Brain Tissue Recognition of Human Brain Slice Images.
Cui, J.; Kiradjiev, P.; Kunze von Bischhoffshausen, J.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 83–92, KIT, Karlsruhe 
Willingness to Pay for E-Mobility Services : A Case Study from Germany.
Ensslen, A.; Gnann, T.; Globisch, J.; Plötz, P.; Jochem, P.; Fichtner, W.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 59–72, KIT, Karlsruhe Full textFull text of the publication as PDF document
Choice design as key to technology adoption - A research agenda in the domain of electric cars.
Stryja, C.; Dorner, V.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 26–38, KIT, Karlsruhe 
Business Model Clustering: A network-based approach in the field of e-mobility services.
Engel, C.; Haude, J.; Kühl, N.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 11–25, KIT, Karlsruhe 
Towards a process model for data-driven business model innovation.
Hunke, F.; Seebacher, S.; Schuritz, R.; Illi, A.
2017. 19th IEEE Conference on Business Informatics, CBI 2017; Thessaloniki; Greece; 24 July 2017 through 27 July 2017. Ed.: B. Theodoulidis, 150–157, IEEE, Piscataway (NJ). doi:10.1109/CBI.2017.43
Determining cost-optimal availability for production equipment using service level engineering.
Wolff, C.; Schmitz, B.
2017. 19th IEEE Conference on Business Informatics, CBI 2017; Thessaloniki; Greece; 24 July 2017 through 27 July 2017. Ed.: B. Theodoulidis, 176–185, IEEE, Piscataway (NJ). doi:10.1109/CBI.2017.47
Towards managing complexity and uncertainty in field service technician planning.
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, IEEE, Piscataway (NJ). doi:10.1109/CBI.2017.50
Web Survey Gamification - Increasing Data Quality in Web Surveys by Using Game Design Elements.
Schacht, S.; Keusch, F.; Bergmann, N.; Morana, S.
2017. Twenty-Fifth European Conference on Information Systems (ECIS), Guimarães, P, June 5-10, 2017, Universidade do Minho, Guimarães, P 
Designing Attention-aware Business Intelligence and Analytics Dashboards.
Toreini, P.; Morana, S.
2017. Designing the Digital Transformation: DESRIST 2017 Research in Progress Proceedings. 12th International Conference on Design Science Research in Information Systems and Technology, Karlsruhe, 30. Mai - 1. Juni 2017, 64–72, KIT, Karlsruhe. doi:10.5445/IR/1000069452
A GIS-Based Decision Support System for Locating Primary Care Facilities.
Reuter-Oppermann, M.; Rockemann, D.; Steinhäuser, J.
2017. 8th International Conference on Exploring Service Science, IESS 2017; Rome; Italy; 24 May 2017 through 26 May 2017. Ed. : M. Dragoicea, 210–222, Springer International Publishing, Cham. doi:10.1007/978-3-319-56925-3_17
More Observations, More Variables or More Quality? - Data Acquisition Strategies to Enhance Uncertainty Analytics for Industrial Service Contracting.
Schmitz, B.; Satzger, G.; Gitzel, R.
2017. 8th International Conference on Exploring Service Science, IESS 2017; Rome; Italy; 24 May 2017 through 26 May 2017. Ed. : M. Dragoicea, 159–172, Springer International Publishing, Cham. doi:10.1007/978-3-319-56925-3_13
Towards a Unified Approach to Identify Business Model Patterns : A Case of E-Mobility Services.
Hunke, F.; Schüritz, R.; Kühl, N.
2017. 8th International Conference on Exploring Service Science, IESS 2017, Rome, Italy, 24th - 26th May 2017. Ed. : M. Dragoicea, 182–196, Springer International Publishing, Cham. doi:10.1007/978-3-319-56925-3_15
Towards Requirements Analytics : A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications.
Kummler, P.
2017. 8th International Conference on Exploring Service Science, IESS 2017; Rome; Italy; 24 May 2017 through 26 May 2017. Ed. : M. Dragoicea, 197–209, Springer International Publishing, Cham. doi:10.1007/978-3-319-56925-3_16
Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review.
Seebacher, S.; Schüritz, R.
2017. 8th International Conference on Exploring Service Science, IESS 2017; Rome; Italy; 24 May 2017 through 26 May 2017. Ed. : M. Dragoicea, 12–23, Springer International Publishing, Cham. doi:10.1007/978-3-319-56925-3_2
Assistive Spatial Civic Participation – “Take Part”.
Hoffmann, G.; Straub, T.; Wagenknecht, T.; Niemeyer, C.; Lisson, C.; Kloker, S.; Zentek, T.; Weinhardt, C.
2017. Designing Human-Computer Assistance Systems, Workshop at the International Conference on Wirtschaftsinformatik - Leadership in Digital Transformation - St. Gallen, Switzerland, 12.02.2017 
Enterprise System Renewal - The Divergence Between Perception and Reality.
Haake, P.; Schacht, S.; Mueller, B.; Maedche, A.
2017. 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 12.02. - 15.02.2017. Ed.: J.M. Leimeister, 529–543 
Flow in Information Systems Research: Review, Integrative Theoretical Framework, and Future Directions.
Rissler, R.; Nadj, M.; Adam, M. T. P.
2017. 13th International Conference on Wirtschaftsinformatik, Wirtschaftsinformatik 2017 (WI-2017), St. Gallen, 12-15 February 2017, 1051–1065 
"I did use it!" - Assessing subjective vs objective cognitive artifact usage.
Morana, S.; Kroenung, J.; Maedche, A.
2017. 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Schweiz, 12. - 15. Februar 2017, 1021–1035, St. Gallen 
Towards Designing an Assistant for Semi-Automatic EMS Dispatching.
Reuter-Oppermann, M.; Morana, S.; Hottum, P.
2017. Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI, USA, January 4-7, 2017, 3556–3565, University of Hawai’i at Manoa, Honolulu (HI) 
Conference Proceedings
Presentations
Machine Data Insight Tutorial.
Vössing, M.; Krüger, B.; Hüster, M.
2017, October 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017 
Data Monetization.
Schüritz, R.
2017, September 19. BITKOM Arbeitskreis Industrie 4.0 Markt und Strategie, München, 19. September 2017 
Ein übergreifendes Praxiskonzept für die allgemein- medizinische Versorgung in ländlichen Regionen.
Reuter-Oppermann, M.; Steinhäuser, J.
2017, September. Zi Konferenz Versorgungsforschung „Health Services Research Conference“, Berlin, 13. - 14. September 2017 Full textFull text of the publication as PDF document
Mathematische Verfahren zur Unterstützung der Rettungsdienstplanung.
Reuter-Oppermann, M.; Hottum, P.
2017. Zi Konferenz Versorgungsforschung „Health Services Research Conference“, Berlin, 13. - 14. September 2017 Full textFull text of the publication as PDF document
Data Enriched Services : Options to Apply Advanced Analytics to Infuse Value Propositions.
Schüritz, R.; Satzger, G.; Eiermann, L.
2017. 26th Annual Frontiers in Service Conference 2017, New York, USA, 22nd - 25th June 2017 
Data-driven Decision Support for Field Service Planning.
Vössing, M.; Wolff, C.
2017. International Conference on Operations Research : Decision Analytics for the Digital Economy, Berlin, Germany, 6th - 8th September 2017 
Simulation-based Estimation of Downtime Costs.
Wolff, C.; Vössing, M.
2017. International Conference on Operations Research (OR 2017), Berlin, Germany, September 6–8, 2017 
Simulation-Based Technician Field Service Management.
Vössing, M.; Wolff, C.; Walk, J.
2017. Clausthal-Göttingen international Workshop on Simulation Science, Göttingen, Germany, 27th - 28th April 2017 
Needmining : Towards a Modern Approach of Need Elicitation.
Kühl, N.
2017. Doctoral Consortium, St. Gallen, Schweiz, 11. - 12. Februar 2017 
How to Cultivate Analytics Capabilities within an Organization? Design Options of Shared Service Center for Analytics.
Schüritz, R.; Satzger, G.; Brand, E.
2017. 26th Annual Frontiers in Service Conference 2017, New York City, New York, USA, 22nd - 25th June 2017 
Designing Neuro-aware Invocation of User Assistance Systems.
Friemel, C.; Morana, S.; Pfeiffer, J.; Maedche, A.
2017. Designing Human-Computer Assistance Systems, Workshop at the International Conference on Wirtschaftsinformatik 2017, St. Gallen, Switzerland, 12.02.2017 
Posters
Beyond Funding : Exploring the Effect of Enterprise Crowdfunding on Employee Engagement.
Benz, C.; Feldmann, N.
2017. 15th International Open and User Innovation Conference (OUI 2017), University of Innsbruck, Austria, 10th - 12th July 2017 
Other
2016
Book Chapters
Ergebnisse und Implikationen aus dem Modellversuch zum Handel mit Flächenzertifikaten.
Henger, R.; Bizer, K.; Blecken, L.; Fahrenkrug, K.; Ferber, U.; Gutsche, J.-M.; Kranz, T.; Melzer, M.; Meub, L.; Proeger, T.; Siedentop, S.; Schmidt, T.; Straub, T.; Tack, A.; Weinhardt, C.
2016. Flächennutzungsmonitoring. Bd.: 8: Flächensparen - Ökosystemleistungen - Handlungsstrategien. Hrsg. G. Meinel, 11–22, Rhombos-Verlag, Berlin 
Charakterisierung der verwendeten Modellansätze im Wettbewerb Energieeffiziente Stadt.
Mainzer, K.; McKenna, R.; Fichtner, W.
2016. Wettbewerb "Energieeffiziente Stadt", Wagner & von Both (Hrsg.), 149–160, LIT, Berlin 
On the road to an electric mobility mass market - How can early adopters be characterized?.
Ensslen, A.; Paetz, A.-G.; Babrowski, S.; Jochem, P.; Fichtner, W.
2016. Markets and Policy Measures in the Evolution of Electric Mobility, 21–51, Springer, Cham. doi:10.1007/978-3-319-24229-3_3
A Methodology for Systematic Project Knowledge Reuse.
Schacht, S.; Mädche, A.
2016. Innovations in Knowledge Management. The Impact of Social Media, Semantic Web and Cloud Computing. Ed.: L. Razmerita, 19–44, Springer, Berlin. doi:10.1007/978-3-662-47827-1_2
Load Shifting, Interrupting or Both? Customer Portfolio Composition in Demand Side Management.
Gärttner, J.; Flath, C. M.; Weinhardt, C.
2016. Computational Management Science : State of the Art 2014. Ed.: R.J. Fonseca, 9–15, Springer, Berlin. doi:10.1007/978-3-319-20430-7_2
Books
Modeling and Simulating Software Architectures – The Palladio Approach.
Reussner, R. H.; Becker, S.; Happe, J.; Heinrich, R.; Koziolek, A.; Koziolek, H.; Kramer, M.; Krogmann, K. (Eds.).
2016. MIT Press, Cambridge, MA 
Journal Articles
Ambulance location under stochastic demand: A sampling approach.
Nickel, S.; Reuter-Oppermann, M.; Saldanha-da-Gama, F.
2016. Operations research for health care, 8, 24–32. doi:10.1016/j.orhc.2015.06.006
Workload patterns of fast charging stations along the German Autobahn.
Jochem, P.; Landes, P.; Reuter-Oppermann, M.; Fichtner, W.
2016. World Electric Vehicle Journal, 8 (4), 926–923 Full textFull text of the publication as PDF document
Industrial Services as a Research Discipline.
Gitzel, R.; Schmitz, B.; Fromm, H.; Isaksson, A.; Setzer, T.
2016. Enterprise modelling and information systems architectures, 11 (4), 1–22. doi:dx.doi.org/10.18417/emisa.11.4
Capturing value from big data : a taxonomy of data-driven business models used by start-up firms.
Hartmann, P. M.; Zaki, M.; Feldmann, N.; Neely, A.
2016. International journal of operations & production management, 36 (10), 1382–1406. doi:10.1108/IJOPM-02-2014-0098
Advanced User Assistance Systems.
Mädche, A.; Morana, S.; Schacht, S.; Werth, D.; Krumeich, J.
2016. Business & information systems engineering (1867-0202, 2363-7005), 58 (5), 367–370. doi:10.1007/s12599-016-0444-2
The Influence of Directive Explanations on Users’ Business Process Compliance Performance.
Hadasch, F.; Mädche, A.; Shirley, G.
2016. Business process management journal, 22 (3), 458–483. doi:10.1108/BPMJ-05-2015-0067
Designing a supply network artifact for data, process, and people integration.
Koppenhagen, N.; Müller, B.; Mädche, A.; Li, Y.; Hiller, S.
2016. Information systems and e-business management, 14 (3), 613–636. doi:10.1007/s10257-015-0296-1
Key challenges and prospects for large wind turbines.
McKenna, R.; Ostman v.d. Leye, P.; Fichtner, W.
2016. Renewable and Sustainable Energy Reviews, 53, 1212–1221. doi:10.1016/j.rser.2015.09.080
Impact of residential electricity tariffs with variable energy prices on low voltage grids with photovoltaic generation.
Ruppert, M.; Hayn, M.; Bertsch, V.; Fichtner, W.
2016. International Journal of Electrical Power and Energy Systems, 79, 161–171. doi:10.1016/j.ijepes.2016.01.017
External costs of electric vehicles.
Jochem, P.; Doll, C.; Fichtner, W.
2016. Transportation research / D, 42 (January), 60–76. doi:10.1016/j.trd.2015.09.022Full textFull text of the publication as PDF document
Optimizing the allocation of fast charging infrastructure along the German autobahn.
Jochem, P.; Brendel, C.; Reuter-Oppermann, M.; Fichtner, W.; Nickel, S.
2016. Journal of business economics, 86 (5), 513–535. doi:10.1007/s11573-015-0781-5Full textFull text of the publication as PDF document
Smart Web Services (SmartWS) : The Future of Services on the Web.
Maleshkova, M.; Philipp, P.; Sure-Vetter, Y.; Studer, R.
2016. The IPSI BgD Transactions on Advanced Research, 12 (1), 15–26 
Conference Papers
Towards a Customer-Oriented Queuing in Service Incident Management.
Hottum, P.; Reuter-Oppermann, M.
2016. Operations Research Proceedings 2014 - Selected Papers of the Annual International Conference of the German Operations Research Society (OR), Aachen, Germany, September 2-5, 2014. Ed.: M. Lübbecke, 233–239, Springer International Publishing, Cham. doi:10.1007/978-3-319-28697-6_33
Field Service Technician Management 4.0.
Vössing, M.; Kunze von Bischhoffshausen, J.
2016. Operations Research Proceedings 2016, Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Hamburg, Germany, 30th August - 2nd September 2016. Ed.: A. Fink, 63–70, Springer, Cham. doi:10.1007/978-3-319-55702-1_10
Dynamic Appointment Scheduling with Patient Time Preferences and Different Service Time Lengths.
Zander, A.; Mohring, U.
2016. Applied Operational Research : 8th International Conference on Applied Operational Research, Proceedings, Rotterdam, The Netherlands, 28th - 30th June 2016. Ed.: K. Sheibani, 72–77, ORLAB Analytics, Vancouver, CDN Full textFull text of the publication as PDF document
Bringing Data-Driven Process Analysis into Surgical Practice : The Surgical Process Analyzer.
Wagner, M.; Weller, T.; Ternes, L.-M.; Rempel, R.; Maleshkova, M.; Sure-Vetter, Y.; Kenngott, H.
2016. Proceedings of the Surgical Data Science 2016, Heidelberg, Germany, 20th June 2016, 1–6 
Towards Digitally Native Online Participation Platforms.
Niemeyer, C.; Hall, M.; Weinhardt, C.
2016. Following User Pathways : Using Cross Platform and Mixed Methods Analysis in Social Media Studies, A One-Day Workshop Co-Located with CHI’16, San Jose, California, USA, 7th May 2016 
"Needs from Tweets" : Towards Deriving Customer Needs From Micro Blog Data.
Kühl, N.; Scheurenbrand, J.; Satzger, G.
2016. Multikonferenz Wirtschaftsinformatik (MKWI) 2016, Band III, Technische Universität Ilmenau, Deutschland, 09. - 11. März 2016. Hrsg.: V. Nissen, 1229–1232, Universitätsverlag, Ilmenau 
Deriving System Level Insights from Mining Industrial Log Data.
Schmitz, B.; Fromm, H.; Czora, S.; Dix, M.; Klöpper, B.
2016. Proceedings of the 1st Smart Data Innovation Conference, Karlsruhe, Germany, 12th - 13th October 2016, 42–44 
A data quality metrics hierarchy for reliability data.
Gitzel, R.; Turrin, S.; Maczey, S.; Wu, S.; Schmitz, B.
2016. 9th IMA International Conference on Modelling in Industrial Maintenance and Reliability (MIMAR), London, UK, 12th - 14th July 2016 
Programming for Refugees : An Active Learning Approach for Teaching Java to Heterogeneous Groups.
Kühl, N.; Lehner, J.
2016. Informatik 2016, 46. Jahrestagung der Gesellschaft für Informatik, Klagenfurt, Österreich, 26. - 30. September 2016, 1175–1178, Gesellschaft für Informatik e.V., Bonn 
Connecting Online Work and Online Education at Scale.
Krause, M.; Hall, M.; Williams, J. J.; Paritosh, P.; Prpic, J.; Caton, S.
2016. Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems, CHI EA ’16, San Jose, California, USA, 7th - 12th May 2016, 3536–3541, ACM, New York (NY). doi:10.1145/2851581.2856488
The Energy Revolution towards Smart Meters and the Neglected User : A Gamified Energy Feedback System Prototype.
Abdelaziz, D.; Heckmann, C. S.; Mädche, A.
2016. Multikonferenz Wirtschaftsinformatik, MKWI 2016, Band III, Technische Universität Ilmenau, Deutschland, 09. - 11. März 2016. Hrsg.: V. Nissen, 1479–1490, Universitätsverlag, Ilmenau 
Retained Organizations in IT Outsourcing: Adapting IT Service Management for Successful Multi-sourcing Service Integration.
Goldberg, M.; Satzger, G.; Fromm, H.
2016. Proceedings of the 24th European Conference of Information Systems, ECIS 2016, June 12-15, 2016, Istanbul, Turkey 
Financing Projects through Enterprise Crowdfunding: Understanding the Impact of Proposal Characteristics on Funding Success.
Feldmann, N.; Gimpel, H.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, 12th - 15th June 2016, AIS Electronic Library (AISeL) 
Needmining : Evaluating a Whitelist-Based Assignment Method to Quantify Customer Needs from Micro Blog Data.
Kühl, N.; Goutier, M.
2016. Operations Research Proceedings 2016, Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Hamburg, Germany, 30th August - 2nd September 2016. Ed.: A. Fink, 165–170, Springer, Cham. doi:10.1007/978-3-319-55702-1
“Need tweets”: New insights about customer needs from micro blog data in the field of e-mobility.
Kühl, N.; Goutier, M.
2016. 46. Jahrestagung der Gesellschaft fur Informatik - 46th Annual Meeting of the German Informatics Society, INFORMATIK 2016; Klagenfurt; Austria; 26 September 2016 through 30 September 2016. Ed.: H. C. Mayr, 1363–1376, Gesellschaft fur Informatik (GI), Bonn 
Towards multi-sourcing maturity : A service integration capability model.
Goldberg, M.; Satzger, G.
2016. ICIS 2016 : Proceedings of the 2016 International Conference on Information Systems, Dublin, Ireland, 11-14 December 2016, Association for Information Systems, Dublin 
Do we choose what we desire? - Persuading citizens to make consistent and sustainable mobility decisions.
Lisson, C.; Hall, M.
2016. 2016 Workshop on Empowering Cities for Sustainable Wellbeing, ECSW-SP 2016; Salzburg; Austria; 5 April 2016 through. Ed. : M. Wunsch, CEUR-WS, Aachen 
Automatically binding variables of invariants to violating elements in an OCL-aligned XBase-language.
Fiss, S.; Kramer, M. E.; Langhammer, M.
2016. Modellierung 2016 - Modeling 2016; Karlsruhe; Germany; 2 March 2016 through 4 March 2016, 189–204, Gesellschaft fur Informatik (GI) 
Teaching Linked Open Data Using Open Educational Resources.
Mikroyannidis, A.; Domingue, J.; Maleshkova, M.; Norton, B.; Simperl, E.
2016. International Conference on Open Data for Education, 2014; St. Petersburg; Russian Federation; 10 March 2014 through 10 March 2014. Ed.: D. Mouromtsev, 135–152, Springer International Publishing, Cham. doi:10.1007/978-3-319-30493-9_7
Patterns of Data-Infused Business Model Innovation.
Schüritz, R.; Satzger, G.
2016. 2016 IEEE 18th Conference on Business Informatics (CBI), Paris, France, 29 August–1 September 2016, 133–142, IEEE, Piscataway (NJ). doi:10.1109/CBI.2016.23
Towards Extracting Customer Needs from Incident Tickets in IT Services.
Eckstein, L.; Kühl, N.; Satzger, G.
2016. 2016 IEEE 18th Conference on Business Informatics (CBI), Paris, France, 29 August–1 September 2016, 200–207, IEEE, Piscataway (NJ). doi:10.1109/CBI.2016.30
Managing Uncertainty in Industrial Full Service Contracts: Digital Support for Design and Delivery.
Schmitz, B.; Duffort, F.; Satzger, G.
2016. 2016 IEEE 18th Conference on Business Informatics (CBI), Paris, France, 29 August–1 September 2016, 123–132, IEEE, Piscataway (NJ). doi:10.1109/CBI.2016.22
Following User Pathways – Cross Platform and Mixed Methods Analysis in Social Media Studies.
Hall, M.; Mazarakis, A.; Peters, I.; Chorley, M.; Caton, S.; Mai, J.-E.; Strohmaier, M.
2016. Proceedings. 2016 CHI Conference Extended Abstracts, Santa Clara, California, USA, 7–12 May 2016, 3400–3407, ACM Press, New York (NY). doi:10.1145/2851581.2856500
Adapting it service management for successful multi-sourcing service integration.
Goldberg, M.; Satzger, G.; Fromm, H.
2016. 24th European Conference on Information Systems, ECIS 2016; Bogazici UniversityIstanbul; Turkey; 12 June 2016 through 15 June 2016., Association for Information Systems, Atlanta (GA) 
Needmining: Identifying micro blog data containing customer needs.
Kühl, N.; Scheurenbrand, J.; Satzger, G.
2016. 24th European Conference on Information Systems, ECIS 2016; Bogazici UniversityIstanbul; Turkey; 12 June 2016 through 15 June 2016, Association for Information Systems 
ILP-based modulo scheduling for high-level synthesis.
Oppermann, J.; Koch, A.; Reuter-Oppermann, M.; Sinnen, O.
2016. Proceedings of the International Conference on Compilers, Architectures and Synthesis for Embedded Systems, Art. Nr.: 2968512, ACM Press, New York, New York, USA. doi:10.1145/2968455.2968512
The Impact of Anonymity on Communication Persuasiveness in Online Participation.
Wagenknecht, T.; Teubner, T.; Weinhardt, C.
2016. Human Behavior in IS. 37. International Conference on Information Systems (ICIS), Dublin, Ireland, December, 11-14, 2016, 1–11, AIS, Electronic Library 
Towards designing individual value-oriented decision support for selecting internet-based services.
Dorner, V.; Morana, S.; Maedche, A.; Weinhardt, C.
2016. INFORMATIK 2016 : Informatik von Menschen für Menschen, 46. Jahrestagung der Gesellschaft für Informatik, 26.-30. September 2016, Klagenfurt. Hrsg.: H. C. Mayr, Gesellschaft für Informatik, Bonn 
Methods to Identify User Needs and Decision Mechanisms for the Adoption of Electric Vehicles.
Ensslen, A.; Kühl, N.; Stryja, C.; Jochem, P.
2016. Proceedings of EVS29 Symposium, Montréal, Québec, Canada, June 19-22, 2016 Full textFull text of the publication as PDF document
Online engagement and well-being at higher education institutes: A German case study.
Hall, M.; Caton, S.
2016. IFIP Networking Conference and Workshops, Vienna, Austria, 17-19 May 2016, 542–547, IEEE, Piscataway (NJ). doi:10.1109/IFIPNetworking.2016.7497257
The impact of microeconomic decisions in electricity market modelling on load flows in transmission grids.
Ruppert, M.; Slednev, V.; Bertsch, V.; Fichtner, W.
2016. 2016 13th International Conference on the European Energy Market (EEM), Porto, Portugal, 6th - 9th June 2016, 1–5, IEEE, Piscataway (NJ). doi:10.1109/EEM.2016.7521238
An analysis of long-term impacts of demand response on investments in thermal power plants and generation adequacy.
Zimmermann, F.; Bublitz, A.; Keles, D.; Dehler, J.; Fichtner, W.
2016. 2016 13th International Conference on the European Energy Market (EEM), Porto, Portugal, 6th - 9th June 2016, 1–5, IEEE, Piscataway (NJ). doi:10.1109/EEM.2016.7521216
Service science textbooks: Opportunities of an interdisciplinary approach.
Kunze von Bischhoffshausen, J.; Hottum, P.; Schüritz, R.
2016. Exploring Services Science, 7th International Conference IESS 2016, Bucharest, RO, May 25-27, 2016. Ed.: T. Borangiu, 742–749, Springer, Berlin. doi:10.1007/978-3-319-32689-4_57
Needmining: Towards analytical support for service design.
Kühl, N.
2016. Exploring Services Science, 7th International Conference, IESS 2016, Bucharest, RO, May 25-27, 2016. Ed.: T. Borangiu, 187–200, Springer, Berlin. doi:10.1007/978-3-319-32689-4_14
SNA-Based Recommendation in Professional Learning Environments.
Chatti, M. A.; Toreini, P.; Thues, H.; Schroeder, U.
2016. eLmL 2016 : The Eighth International Conference on Mobile, Hybrid, and On-line Learning, 24. - 28. Apr 2016, Venice, Italy, 49–54, Curran, Red Hook NY Full textFull text of the publication as PDF document
A Situation Awareness Driven Design for Predictive Maintenance Systems: The Case of Oil and Gas Pipeline Operations.
Nadj, M.; Jegadeesan, H.; Maedche, A.; Hoffmann, D.; Erdmann, P.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, June 12-15, 2016, 1–10 
Quo Vadis Real-Time Business Intelligence? A Descriptive Literature Review and Future Directions.
Nadj, M.; Schieder, C.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, June 12-15, 2016, 1–21 
Introduction to the service analytics minitrack (Editorial).
Fromm, H.; Satzger, G.; Setzer, T.
2016. Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS-49), Kauai, Hawaii, January 5-8, 2016. Ed.: T.X. Bui, 1556, IEEE Computer Society, Los Alamitos (CA). doi:10.1109/HICSS.2016.196
Gamification in crowdsourcing: A review.
Morschheuser, B.; Hamari, J.; Koivisto, J.
2016. Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS-49), Kauai, Hawaii, January 5-8, 2016. Ed.: T.X. Bui, 4375–4384, IEEE Computer Society, Los Alamitos (CA). doi:10.1109/HICSS.2016.543Full textFull text of the publication as PDF document
Towards a Requirement Framework for Online Participation Platform.
Hellmanns, A.; Niemeyer, C.; Hall, M.; Weinhardt, C.
2016. Proceeings of the Second Karlsruhe Service Summit Research Workshop, Karlsruhe, 25. - 26. Februar 2016 
Using Gamification to Tackle the Cold-Start Problem in Recommender Systems.
Feil, S.; Kretzer, M.; Werder, K.; Maedche, A.
2016. CSCW ’16 Companion: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, San Francisco, California, USA, February 27-March 2, 2016, 253–256, ACM, New York (NY). doi:10.1145/2818052.2869079
Real-Time Business Intelligence: Eine systematische Identifikation aktueller Forschungsbedarfe.
Blaser, F.; Nadj, M.; Schieder, C.
2016. Multikonferenz Wirtschaftsinformatik (MKWI) 2016: Research-in-Progress- und Poster-Beiträge, Technische Universität Ilmenau, 09.-11. März 2016. Hrsg.: V. Nissen, 1367–1378, Universitätsverlag Ilmenau, Ilmenau 
Experience Report: Social BPM Lab enhanced with participation of professionals.
Augenstein, D.; Citak, M.; Ullrich, M.; Vetter, A.
2016. Modellierung 2016. Workshopband. Hrsg.: S. Betz, 71–78, Gesellschaft für Informatik, Bonn 
Exploring the Design, Use, and Outcomes of Process Guidance Systems : A Qualitative Field Study.
Morana, S.; Schacht, S.; Mädche, A.
2016. Tackling Society’s Grand Challenges with Design Science : 11th International Conference, DESRIST 2016, St. John’s, NL, Canada, May 23-25, 2016, Springer, Canada. doi:10.1007/978-3-319-39294-3_6
Designing knowledge interface systems: Past, present, and future.
Gregor, S.; Maedche, A.; Morana, S.; Schacht, S.
2016. Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2016. St. John, Canada, 23-25 May. Ed.: J. Parsons, 43–50 
Zur Berücksichtigung von Batteriespeichern in Dimensionierungsmodellen für dezentrale Energiesysteme.
Ried, S.; Reuter, M.; Jochem, P.; Fichtner, W.
2016. Einsatz von OR-Verfahren zur Analyse von Fragestellungen im Umweltbereich : Tagungsband zum Workshop der GOR-Arbeitsgruppe „OR im Umweltschutz“ am 20./21. Februar 2014 in Heidelberg und am 25./26. Februar 2015 in Aachen. Hrsg.: E. Merkel, 59–76, Shaker, Aachen Full textFull text of the publication as PDF document
Team Agility and Team Performance - The Moderating Effect of User Involvement.
Werder, K.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, June 12-15 
PDISC - Towards a Method for Software Product DISCovery.
Werder, K.; Zobel, B.; Maedche, A.
2016. Software Business : Proceedings of the 7th International Conference, ICSOB 2016, Ljubljana, Slovenia, June 13-14, 2016. Ed. A. Maglyas, 47–62, Springer, Cham. doi:10.1007/978-3-319-40515-5_4
The Smart Mobile Application Framework (SMAF) - Exploratory Evaluation in the Smart City Contex.
Nadj, M.; Haeußler, F.; Wenzel, S.; Maedche, A.
2016. Multikonferenz Wirtschaftsinformatik (MKWI) 2016, Technische Universität Ilmenau, 09.-11. März 2016, Band 3. Hrsg.: V. Nissen, 1367–1378, Universitätsverlag Ilmenau, Ilmenau Full textFull text of the publication as PDF document
Dispatch of a wind farm with a battery storage.
Ried, S.; Reuter-Oppermann, M.; Jochem, P.; Fichtner, W.
2016. Operations Research Proceedings 2014: Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), RWTH Aachen University, Germany, September 2-5, 2014, 473–479, Springer, Cham. doi:10.1007/978-3-319-28697-6_66Full textFull text of the publication as PDF document
Impacts of Electricity Consumers’ Unit Commitment on Low Voltage Networks.
Schäuble, J.; Jochem, P.; Fichtner, W.
2016. Operations Research Proceedings 2014 : Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), RWTH Aachen University, Germany, September 2-5, 2014. Ed.: M. Lübbecke, 545–551, Springer, Cham. doi:10.1007/978-3-319-28697-6_76Full textFull text of the publication as PDF document
Presentations
Practical Introduction to Predictive Analytics.
Vössing, M.; Diederichs, S.
2016, October 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016 
Business Analytics for Managing Uncertainties in Industrial Service Contracts.
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016 
Services for Electric Mobility.
Kühl, N.; Kolz, D.; Cocca, S.
2016. Leitmesse für Elektromobilität eCarTec 2016 im Rahmen der eMove360°, München, Deutschland, 18. - 20. Oktober 2016 
Needmining : Analytically Identifying Customer Needs for Designing New Services.
Kühl, N.; Satzger, G.
2016. 25th Annual Frontiers in Service Conference, Bergen, Norway, 23rd - 26th June 2016 
Design Science Research in Service Science: Towards a Theory-Grounded Design of Digital Service Systems.
Morana, S.; Hottum, P.; Maedche, A.
2016. Service Science: Perspectives from the Next Generation of Service Scholars, Pre-ECIS Workshop, Istanbul, Turkey, June 12th, 2016 
2015
Book Chapters
Dienstleistungen für Elektromobilität : Netzwerke und Allianzen.
Hottum, P.; Kühl, N.; Stryja, C.
2015. Dienstleistungen für Elektromobilität : Ergebnisse einer Expertenstudie. Hrsg.: S. Lamberth-Cocca, 47–61, Fraunhofer Verlag, Stuttgart 
Service Research.
Cardoso, J.; Schmitz, B.; Kieninger, A.
2015. Fundamentals of Service Systems. Ed.: J. Cardoso, 325–357, Springer, Cham. doi:10.1007/978-3-319-23195-2_10
Service Innovation.
Kohler, M.; Schmitz, B.; Neus, A.
2015. Fundamentals of Service Systems. ed.: J. Cardoso, 75–103, Springer, Cham. doi:10.1007/978-3-319-23195-2_3
Project Knowledge Management While Simply Playing! Gaming Mechanics in Project Knowledge Management Systems.
Schacht, S.; Mädche, A.
2015. Gamification in Education and Business. Ed.: T. Reiners, 593–614, Springer, Berlin. doi:10.1007/978-3-319-10208-5_30
WeChange - Eine demografiesensible Supportplattform zur Wissensvernetzung im Unternehmen.
Niehaves, B.; Mädche, A.; Köffer, S.; Schacht, S.; Ortbach, K.; Gaß, O.; Walter, N.
2015. Exploring Demographics. Transdisziplinäre Perspektiven zur Innovationsfähigkeit im demografischen Wandel. Ed.: S. Jeschke, 619–629, Springer, Berlin. doi:10.1007/978-3-658-08791-3_56
Service Optimization.
Reuter-Oppermann, M.; Zander, A.
2015. Fundamentals of Service Systems. Ed.: J. Cardoso, 217–260, Springer, Berlin. doi:10.1007/978-3-319-23195-2_7
Produktivität und Kundeneinbindung: Analyse der Auswirkungen des Kundenbeitrags für die Dienstleistungsentwicklung.
Kohler, M.; Hottum, P.; Fromm, H.; Satzger, G.
2015. Phasenübergreifendes Service Life Cycle Management zur Steigerung der Dienstleistungsproduktivität. Messung, Bewertung und Steigerung - konzeptionelle und praxisbezogene Ansätze. Hrsg.: W. Ganz, 66–90, Fraunhofer, Stuttgart 
Service Co-creation.
Kunze von Bischhoffshausen, J.; Hottum, P.; Straub, T.
2015. Fundamentals of Service Systems. Ed.: J. Cardoso, 261–296, Springer, Berlin 
Netzwerke und Allianzen.
Hottum, P.; Kühl, N.; Stryja, C.
2015. Dienstleistungen für Elektromobilität - Ergebnisse einer Expertenstudie, 47–60, Fraunhofer Verlag, Stuttgart 
Entwurf eines Bewertungsframeworks für IT-gestützte Elektromobilitätsdienstleistungen.
Kühl, N.; Stryja, C.
2015. Dienstleistungsinnovationen für Elektromobilität. Märkte, Geschäftsmodelle, Kooperationen. Hrsg.: D. Beverungen, 25–40, Fraunhofer-Verl., Stuttgart 
Service Innovation Capabilities for Idea Assessment: An Appraisal of Established and Novel Approaches.
Feldmann, N.; Kohler, M.
2015. The Handbook of Service Innovation. Ed.: R. Agarwal, 145–167, Springer, London (UK). doi:10.1007/978-1-4471-6590-3_8
Books
Dienstleistungsinnovationen für Elektromobilität : Märkte, Geschäftsmodelle, Kooperationen.
Beverungen, D.; Fabry, C.; Ganz, W.; Matzner, M.; Satzger, G. (Eds.).
2015. Fraunhofer Verlag, Stuttgart 
Fundamentals of Service Systems.
Cardoso, J.; Fromm, H.; Nickel, S.; Satzger, G.; Studer, R.; Weinhardt, C. (Eds.).
2015. Springer, Berlin. doi:10.1007/978-3-319-23195-2
PhD Theses
Journal Articles
Towards Cognitive Pipelines of Medical Assistance Algorithms.
Philipp, P.; Katic, D.; Maleshkova, M.; Götz, M.; Weber, C.; Rettinger, A.; Speidel, S.; Kämpgen, B.; Zelzer, S.; Wekerle, A.-L.; Studer, R.; Dillmann, R.; Kenngott, H.; Müller, B.
2015. International journal of computer assisted radiology and surgery, 11 (9), 1743–1753. doi:10.1007/s11548-015-1322-y
Exploring principles of user-centered agile software development : A literature review.
Brhel, M.; Meth, H.; Mädche, A.; Werder, K.
2015. Information & software technology, 61, 163–181. doi:10.1016/j.infsof.2015.01.004
Measuring risk preferences in field experiments: Proposition of a simplified task.
Teubner, T.; Adam, M. T. P.; Niemeyer, C.
2015. Economics bulletin, 35 (3), 1510–1517 
Multi-period hub network design problems with modular capacities.
Alumur, S. A.; Nickel, S.; Saldanha-da-Gama, F.; Seçerdin, Y.
2015. Annals of operations research, 246 (1-2), 289–312. doi:10.1007/s10479-015-1805-9
Multi-period hub location problems in transportation.
Gelareh, S.; Monemi, R. N.; Nickel, S.
2015. Transportation research / E, 75, 67–94. doi:10.1016/j.tre.2014.12.016
Several 2-facility location problems on networks with equity objectives.
Kalcsics, J.; Nickel, S.; Puerto, J.; Rodriguez-Chia, A. M.
2015. Networks, 65 (1), 1–9. doi:10.1002/net.21568
Gamifizierung mit BPMN.
Morschheuser, B.; Hrach, C.; Alt, R.; Lefanczyk, C.
2015. HMD, 52 (6), 840–850. doi:10.1365/s40702-015-0188-3
How (not) to Incent Crowd Workers: Payment Schemes and Feedback in Crowdsourcing.
Straub, T.; Gimpel, H.; Teschner, F.; Weinhardt, C.
2015. Business & information systems engineering, 57 (3), 167–179. doi:10.1007/s12599-015-0384-2
Human-computer interaction and international public policymaking: A framework for understanding and taking future actions.
Lazar, J.; Abascal, J.; Barbosa, S.; Barksdale, J.; Friedman, B.; Grossklags, J.; Gulliksen, J.; Johnson, J.; McEwan, T.; Martínez-Normand, L.; Michalk, W.; Tsai, J.; Van Der Veer, G.; Von Axelson, H.; Walldius, A.; Whitney, G.; Winckler, M.; Wulf, V.; Churchill, E. F.; Cranor, L.; Davis, J.; Hedge, A.; Hochheiser, H.; Hourcade, J. P.; Lewis, C.; Nathan, L.; Paterno, F.; Reid, B.; Quesenbery, W.; Selker, T.; Wentz, B.
2015. Foundations and trends in human-computer interaction, 9 (2), 69–149. doi:10.1561/1100000062
Projekterfahrungen spielend einfach mit der ProjectWorld! : Ein gamifiziertes Projektwissensmanagementsystem.
Schacht, S.; Reindl, A.; Morana, S.; Maedche, A.
2015. HMD Praxis der Wirtschaftsinformatik, 52 (6), 878–890. doi:10.1365/s40702-015-0176-7
The Evolution of Design Principles Enabling Knowledge Reuse for Projects: An Action Design Research Project.
Schacht, S.; Morana, S.; Maedche, A.
2015. Journal of Information Technology Theory and Application (JITTA), 16 (3), 5 – 36 
Transport: A roadblock to climate change mitigation?.
Creutzig, F.; Jochem, P.; Edelenbosch, O. Y.; Mattauch, L.; Vuuren, D. P. van; McCollum, D.; Minx, J.
2015. Science, 350 (6263), 911–912. doi:10.1126/science.aac8033Full textFull text of the publication as PDF document
Designing a Requirement Mining System.
Meth, H.; Mueller, B.; Mädche, A.
2015. Journal of the Association for Information Systems, 16 (9), 799–837 
Conceptualizing Individualization in Information Systems - A Literature Review.
Gaß, O.; Ortbach, K.; Kretzer, M.; Mädche, A.; Niehaves, B.
2015. Communications of the Association for Information Systems, 37 (1), 64–88 
An integrated approach for planning a long-term care network with uncertainty, strategic policy and equity considerations.
Cardoso, T.; Oliveira, M. D.; Barbósa-Póvoa, A. P. F. D.; Nickel, S.
2015. European Journal of Operational Research, 247 (1), 321–334. doi:10.1016/j.ejor.2015.05.074
How (not) to Incent Crowd Workers. Payment Schemes and Feedback in Crowdsourcing.
Straub, T.; Gimpel, H.; Teschner, F.; Weinhardt, C.
2015. Business & Information Systems Engineering, 57 (3), 167–179 
Management der Interaktionsqualität in industriellen Dienstleistungsnetzwerken : Ein Service-Analytics-Ansatz für die Störungsbearbeitung.
Satzger, G.; Hottum, P.
2015. Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung, (69/15), 150–173 
Praediktive Kraftstoffeinsatzoptimierung von Hybridfahrzeugen durch Metaheuristiken.
Emanuel, G.; Naumann, M.; Jochem, P.; Fichtner, W.
2015. Internationales Verkehrswesen, 67 (1), 74–77 
On topological types of ordered median functions.
Grzybowski, J.; Nickel, S.; Pallaschke, D.; Urbański, R.; Kalcsics, J.
2015. Optimization, 64 (1), 149–160. doi:10.1080/02331934.2014.883512
Joint venture formation and partner selection in upstream crude oil section: Goal programming application.
Sahebi, H.; Nickel, S.; Ashayeri, J.
2015. International Journal of Production Research, 53 (10), 3047–3061. doi:10.1080/00207543.2014.970708
On max-min representations of ordered median functions.
Grzybowski, J.; Kalcsics, J.; Nickel, S.; Pallaschke, D.; Urbanski, R.
2015. Optimization, 64 (2), 339–348. doi:10.1080/02331934.2012.750322
A macroeconomic forecasting market.
Teschner, F.; Weinhardt, C.
2015. Journal of business economics, 85 (3), 293–317. doi:10.1007/s11573-014-0741-5
Conference Papers
On the Necessity and Nature of E-Mobility Services : Towards a Service Description Framework.
Stryja, C.; Fromm, H.; Ried, S.; Jochem, P.; Fichtner, W.
2015. Exploring Services Science, IESS 2015, 6th International Conference, Porto, Portugal, 4th - 6th February 2015 Proceedings. Ed.: H. Nóvoa, 109–122, Springer, Cham. doi:10.1007/978-3-319-14980-6_9Full textFull text of the publication as PDF document
Automatisierung von Vorverabeitungsschritten für medizinische Bilddaten mit semantischen Technologien.
Philipp, P.; Maleshkova, M.; Götz, M.; Weber, C.; Kämpgen, B.; Nolden, M.; Maier-Hein, K.; Klauß, M.; Rettinger, A.
2015. Bildverarbeitung für die Medizin, Algorithmen, Systeme, Anwendungen, Proceedings des Workshops, Lübeck, Deutschland, 15. - 17. März 2015. Hrsg.: H. Handels, 263–268, Springer, Berlin. doi:10.1007/978-3-662-46224-9
ITSM ProcessGuide : A longitudinal and multi-method field study for real-world DSR artifact evaluation.
Morana, S.; Schacht, S.; Gerards, T.; Mädche, A.
2015. At the Vanguard of Design Science : First Impressions and Early Findings from Ongoing Research : 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20th - 22nd May 2015. Ed.: B. Donnellan, 109–116, University College, Cork 
ITSM ProcessGuide : A Process Guidance System for IT Service Management.
Morana, S.; Gerards, T.; Mädche, A.
2015. New Horizons in Design Science : Broadening the Research Agenda, Proceedings of the 10th International Conference, DESRIST 2015, Dublin, Ireland, 20th - 22nd May 2015. Ed.: B. Donnellan, 406–410, Springer, Cham. doi:10.1007/978-3-319-18714-3_32
Designing a Process Guidance System to Support User’s Business Process Compliance.
Morana, S.; Schacht, S.; Scherp, A.; Mädche, A.
2015. Building a Better World through Information Systems : 35th International Conference on Information Systems, ICIS 2014, Volume 4, Auckland, New Zealand, 14th - 17th December 2014, 2398–2416, Curran, Red Hook (NY) 
Customers’ Intention to Use Digital Services in Retail Banking : An Information Processing Perspective.
Graupner, E.; Melchner, F.; Demers, D.; Mädche, A.
2015. 23rd European Conference on Information Systems (ECIS 2015), Completed Research Papers, Fürstenberghaus, Germany, 26th - 29th May 2015, Art.Nr. 61, AIS Electronic Library. doi:10.18151/7217332
Understanding the Effects of Process Guidance Systems on Users’ Process Compliance Performance.
Morana, S.; Schacht, S.; Gerards, T.; Mädche, A.
2015. OASIS Pre-ICIS Workshop 2015, Fort Worth, Texas, USA, 12th December 2015 
Which are the Most Effective Measures for Improving Employees’ Security Compliance?.
Kretzer, M.; Mädche, A.
2015. Proceedings of the 36th International Conference on Information Systems, ICIS 2015, Fort Worth, Texas, 13th - 16th December 2015 
Tweet if you will - The real question is, who do you influence?.
Schacht, J.; Hall, M.; Chorley, M.
2015. 7th ACM Web Science Conference, WebSci 2015, University of Oxford Oxford, United Kingdom, 28 - 1 July 2015, ACM, New York (NY). doi:10.1145/2786451.2786923
The Stroke Manager App : Individual and Mobile Support for Stroke Patients and Their Caregivers.
Görlitz, R. A.
2015. Proceedings of the 9th International Conference on Management Science and Engineering Management. Ed.: J. Xu, 409–421, Springer, Berlin. doi:10.1007/978-3-662-47241-5_35
Smartcity : A Feedback System for Energy Consumption and Costs.
Heckmann, C.
2015. Energy, Science and Technology 2015. The energy conference for scientists and researchers. Book of Abstracts, EST, Energy Science Technology, International Conference & Exhibition, 20-22 May 2015, Karlsruhe, Germany, 152, KIT, Karlsruhe 
The Impact of Business Process IT Ambidexterity on Business Process Performance.
Heckmann, C.
2015. 23rd European Conference on Information Systems (ECIS 2015), Münster, Germany, May 26-29, 2015, 1–12, AIS Electronic Library 
The Effect of User Adaptation on the Effective Use of Enterprise Systems.
Haake, P.; Lauterbach, J.; Mueller, B.; Maedche, A.
2015. ICIS 2015 Proceedings : 36th International Conference on Information Systems, Fort Worth, United States, December 13-16, 2015, 1–12, Association for Information Systems, Atlanta (GA) 
The Influence of Social Curiosity on the Observing Behavior of Users on Social Network Sites.
Ernst, C.-P. H.; Pfeiffer, J.; Rothlauf, F.
2015. Proceedings of the 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 13-15 2015, 118635 
Privacy Protecting Behaior in Social Network Sites (Research in Progress).
Ernst, C.-P. H.; Pfeiffer, J.; Rothlauf, F.
2015. Proceedings of the 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 13-15 2015 
The Effect of Defaults and Task Difficulty on Consumer Satisfaction - Implications for Value Co-Creation Processes.
Schuhbeck, V.; Dorner, V.
2015. Proceedings der 12. Internationalen Tagung Wirtschaftsinformatik (WI 2015), 4.-6. März, Osnabrück, Deutschland. Hrsg.: O. Thomas, 1468–1482, Universität Osnabrück 
Are you a Maverick? Towards a Segmentation of Collaboration Technology Users.
Schacht, S.; Morana, S.; Urbach, N.; Maedche, A.
2015. Thirty Sixth International Conference on Information Systems, December 13-16, 2015, Fort Worth, Texas, USA 
Designing an Analytics Platform for Professional Sports Teams.
Shah, F. A.; Kretzer, M.; Mädche, A.
2015. ICIS 2015 Proceedings : 36th International Conference on Information Systems: Exploring the Information Frontier, Fort Worth, United States, December 13-16, 2015, 1–20, Association for Information Systems, Atlanta (GA) 
Towards a Situation-Awareness-Driven Design of Operational Business Intelligence & Analytics Systems.
Nadj, M.; Morana, S.; Mädche, A.
2015. At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research. 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20-22 May 2015. Ed.: B. Donnellan, 33–40, University College, Cork 
Design Principles for Diffusion of Reports and Innovative Use of Business Intelligence Platforms.
Kretzer, M.; Gaß, O.; Mädche, A.
2015. Smart enterprise engineering. 12. Internationale Tagung Wirtschaftsinformatik (WI), Osnabrück, 4. bis 6. März 2015. Ed.: O. Thomas, 675–690, Universität Osnabrück., Osnabrück 
A Conceptualization and Operationalization of Process Visibility Capabilities.
Graupner, E.; Urbitsch, E.; Mädche, A.
2015. Smart Enterprise Engineering. 12. Internationale Tagung Wirtschaftsinformatik (WI), Osnabrück, 4.-6. März 2015. Ed.: O. Thomas, 557–571, Universität Osnabrück, Osnabrück 
Visibility of Business Processes : An Information Processing Perspective in the Financial Services Industry.
Graupner, E.; Schewer, C.; Mädche, A.
2015. 23rd European Conference on Information Systems (ECIS 2015) , Münster, Germany, 26th - 29th May 2015, AIS Electronic Library. doi:10.18151/7217331
Designing an Enterprise Social Questions and Answers Site to Enable Scalable User-to-User Support.
Gaß, O.; Öztürk, G.; Schacht, S.; Mädche, A.
2015. New Horizons in Design Science: Broadening the Research Agenda. 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, May 20-22, 2015. Ed.: B. Donnellan, 3–18, Springer, Berlin. doi:10.1007/978-3-319-18714-3_1
Design Principles for an Enterprise Systems Chartering Method.
Berner, M.; Gansen, J.; Mädche, A.
2015. At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research. 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20-22 May 2015. Ed.: B. Donnellan, 117–124, University College, Cork 
BUNGEE : An Elasticity Benchmark for Self-Adaptive IaaS Cloud Environments.
Herbst, N. R.; Kounev, S.; Weber, A.; Groenda, H.
2015. SEAMS ’15 Proceedings of the 10th International Symposium on Software Engineering for Adaptive and Self-Managing Systems, Firenze, Italy, May 16 - 24, 2015, 46–56, IEEE, Piscataway (NJ). doi:10.1109/SEAMS.2015.23
A Capability Framework for IT Service Integration and Management in Multi-Sourcing.
Goldberg, M.; Satzger, G.; Kieninger, A.
2015. 23rd European Conference on Information Systems (ECIS), Münster, Germany, 26-29 May 2015, 1–16, AIS Electronic Library 
Interplay of Design Time Optimization and Run Time Optimization (Talk Abstract).
Koziolek, A.
2015. Model-driven Algorithms and Architectures for Self-Aware Computing Systems (Dagstuhl Seminar 15041). January 18–23, 2015, Wadern, Germany. Ed.: S. Kounev, 183, Schloss Dagstuhl-Leibniz-Zentrum für Informatik, Dagstuhl. doi:10.4230/DagRep.5.1.164
Entwicklung eines Frameworks zur Beschreibung von Geschäftsmodellen für Elektromobilitätsdienstleistungen.
Stryja, C.; Schüritz, R.; Kühl, N.; Hottum, P.; Satzger, G.
2015. Energiesysteme im Wandel: Evolution oder Revolution? 9. Internationale Energiewirtschaftstagung, IEWT, Wien, Österreich, 11 - 13. Februar 2015, 1–17 
Towards a Framework of Influence Factors for Value Co-creation in Service Systems.
Hottum, P.; Kieninger, A.; Brinkhoff, P.
2015. Exploring Services Science : 6th International Conference on Exploring Services Science, IESS, Porto, Portugal, February 4 - 6, 2015. Ed.: H. Nóvoa, 1–11, Springer, Berlin. doi:10.1007/978-3-319-14980-6_1
Towards an IT-Based Coordination Platform for the German Emergency Medical Service System.
Reuter-Oppermann, M.; Kunze von Bischhoffshausen, J.; Hottum, P.
2015. Exploring Services Science : 6th International Conference on Exploring Services Science, IESS, Porto, Portugal, February 4 - 6, 2015. Ed.: H. Nóvoa, 253–263, Springer, Berlin. doi:10.1007/978-3-319-14980-6_20
SUMMA: A Common API for Linked Data Entity Summaries.
Thalhammer, A.; Stadtmüller, S.
2015. Engineering the Web in the Big Data Era. 15th International Conference on Web Engineering, ICWE; Rotterdam; Netherlands; June 23-26, 2015. Ed.: P. Cimiano, 430–446, Springer, Berlin. doi:10.1007/978-3-319-19890-3_28
Automatisierung von Vorverarbeitungsschritten für medizinische Bilddaten mit semantischen Technologien.
Philipp, P.; Maleshkova, M.; Götz, M.; Weber, C.; Kämpgen, B.; Zelzer, S.; Maier-Hein, K.; Klauß, M.; Rettinger, A.
2015. Bildverarbeitung für die Medizin 2015 : Algorithmen - Systeme - Anwendungen ; Proceedings des Workshops vom 15. bis 17. März 2015 in Lübeck. Hrsg.: H. Handels, 263–268, Springer, Berlin. doi:10.1007/978-3-662-46224-9_46
An Information System for Sales Team Assignments Utilizing Predictive and Prescriptive Analytics.
Kunze von Bischhoffshausen, J.; Paatsch, M.; Reuter, M.; Satzger, G.; Fromm, H.
2015. 17th IEEE Conference on Business Informatics (CBI), 13th - 16th July, 2015, Lisbon, Portugal. Vol. 1, 68–76, IEEE, Piscataway (NJ). doi:10.1109/CBI.2015.38
Wert der Versorgungssicherheit und Akzeptanz von Stromtarifen mit variablen Leistungspreisen.
Hayn, M.; Schneider, R.; Bertsch, V.; Fichtner, W.
2015. 9. Internationale Energiewirtschaftstagung, IEWT, Wien, Österreich, 11. - 13. Februar 2015, 1–17 
BeWell: A Sentiment Aggregator for Proactive Community Management.
Lindner, A.; Hall, M.; Niemeyer, C.; Caton, S.
2015. Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, Seoul, Republic of Korea. April 18 - 23.2015. Ed.: B. Begole, 1055–1060, ACM, New York (NY). doi:10.1145/2702613.2732787
Service Requirements for Consumer Engagement in the German Energy Retail Market.
Bertsch, V.; Fichtner, W.; Hall, M.; Schumacher, T.; Weinhardt, C.
2015. The 14th International Research Symposium on Service Excellence in Management. June 18-21, 2015; Shanghai, China. doi:10.13140/RG.2.1.1820.9124
Classification of Goal-Directed Search and Exploratory Search Using Mobile Eye-Tracking.
Pfeiffer, J.; Meißner, M.; Prosiegel, J.; Pfeiffer, T.
2015. Building a Better World through Information Systems. 35th International Conference on Information Systems (ICIS), Auckland, New Zealand, December 14-17, 2014. Vol. 6, 4442–4455, Curran, Red Hook (NY) 
Minimally Restrictive Decision Support Systems.
Pfeiffer, J.; Benbasat, I.; Rothlauf, F.
2015. Building a Better World through Information Systems. 35th International Conference on Information Systems (ICIS), Auckland, New Zealand, December 14-17, 2014. Vol. 3, 1713–1727, Curran, Red Hook (NY) 
Total service experience as a function of service experiences in service systems.
Schueritz, R.
2015. Proceedings of the First Karlsruhe Service Summit Workshop - Advances in Service Research, Karlsruhe, Germany, February 2015. Ed.: R. Görlitz, 123–129, KIT Scientific Publishing, Karlsruhe 
What is "Industrial Service"? A Discussion Paper.
Schmitz, B.; Gitzel, R.; Fromm, H.; Setzer, T.; Isaksson, A.
2015. Proceedings of the First Karlsruhe Service Summit Workshop - Advances in Service Research, Karlsruhe, Germany, February 2015. Ed.: R. Görlitz, 113–122, KIT Scientific Publishing, Karlsruhe 
Evaluating services in mobility markets: A business model approach.
Lisson, C.; Michalk, W.; Görlitz, R.
2015. Proceedings of the First Karlsruhe Service Summit Workshop - Advances in Service Research, Karlsruhe, Germany, February 2015. Ed.: R. Görlitz, 43–49, KIT Scientific Publishing, Karlsruhe 
Holistically Defining E-Mobility: A Modern Approach to Systematic Literature Reviews.
Scheurenbrand, J.; Engel, C.; Peters, F.; Kühl, N.
2015. Proceedings of the First Karlsruhe Service Summit Workshop - Advances in Service Research, Karlsruhe, Germany, February 2015. Ed.: R. Görlitz, 17–27, KIT Scientific Publishing, Karlsruhe 
A concept for service level indicators in residential electricity tariffs with variable capacity prices.
Hayn, M.; Bertsch, V.; Fichtner, W.
2015. Proceedings of the First Karlsruhe Service Summit Workshop - Advances in Service Research, Karlsruhe, Germany, February 2015. Ed.: R. Görlitz, 1–10, KIT Scientific Publishing, Karlsruhe 
Automated Workload Characterization for I/O Performance Analysis in Virtualized Environments.
Busch, A.; Noorshams, Q.; Kounev, S.; Koziolek, A.; Reussner, R.; Amrehn, E.
2015. 6th ACM/SPEC International Conference on Performance Engineering (ICPE’15), Austin, Texas/USA, January 31 - February 4, 2015, 265–276, ACM, New York (NY). doi:10.1145/2668930.2688050
The Storage Performance Analyzer: Measuring, Monitoring, and Modeling of I/O Performance in Virtualized Environments.
Noorshams, Q.; Busch, A.; Kounev, S.; Reussner, R.
2015. 6th ACM/SPEC International Conference on Performance Engineering (ICPE’15), Austin, Texas/USA, January 31 - February 4, 2015, 107–108, ACM, New York (NY). doi:10.1145/2668930.2693845
Conference Proceedings
Presentations
Business Models for Electric Mobility Services : Development of a user focused framework.
Schüritz, R.; Kühl, N.; Stryja, C.; Hottum, P.; Satzger, G.
2015. 24th Annual Frontiers in Service Conference, San Jose, California, USA, 9th - 12th July 2015 
Operationalizing Value Co-Creation : An Analytics Approach to Measuring Customer Contribution in Service Incident Management.
Hottum, P.; Satzger, G.; Hackober, C.; Schäfer, B.
2015. 24th Annual Frontiers in Service Conference, San Jose, California, USA, 9th - 12th July 2015 
Identifying Customer Needs Using Micro Blog Data.
Kühl, N.
2015. RESER 2015 Doctoral Colloquium, Roskilde, Denmark, 8th - 9th September 2015 
Dimensionierung von Batteriespeichern in dezentralen Energiesystemen.
Ried, S.; Reuter, R.; Jochem, P.; Fichtner, W.
2015. Workshop „OR im Umweltschutz“ der Gesellschaft für Operations Research e.V., Heidelberg, 20.-21.02.2014 
Measuring Integration Service Quality Gap in a Service System Network.
Kwan, S. K.; Hottum, P.
2015. 24th Annual Frontiers in Service Conference, San José, CA, USA, July 9-12, 2015 
Designing Organizational Models for Service Integration in a Multi-sourcing Context.
Goldberg, M.; Satzger, G.
2015. Twenty-first Americas Conference on Information Systems (AMCIS) Puerto Rico, August 13-15, 2015 
Towards a Service-oriented Business Model Framework for E-mobility.
Walk, J.
2015. 4th European Battery, Hybrid and Fuel Cell Electric Vehicle Congress Brussels, 2nd - 4th December 2015 
2014
Book Chapters
Big Data : Technologies and Potential.
Fromm, H.; Bloehdorn, S.
2014. Enterprise-Integration : Auf dem Weg zum kollaborativen Unternehmen. Ed.: G. Schuh, 107–124, Springer Vieweg, Berlin. doi:10.1007/978-3-642-41891-4_9
Service Innovation Capabilities for Idea Assessment : An Appraisal of Established and Novel Approaches.
Feldmann, N.; Kohler, M.
2014. The Handbook of Service Innovation. Ed.: R. Agarwal, 145–168, Springer, London. doi:10.1007/978-1-4471-6590-3
Modelle und Methoden zur Entscheidungsunterstützung bei der Planung urbaner Energiesysteme.
Mainzer, K.; McKenna, R.; Fichtner, W.
2014. Wettbewerb "Energieeffiziente Stadt", Bd. 3: Methoden und Modelle. Hrsg.: M. Koch, 11–20, LIT, Berlin 
Modellierung und Planung von Dienstleistungen im Rettungswesen mit Verfahren des Operations Research.
Reuter, M.; Rashid, A.; Nickel, S.
2014. Dienstleistungsmodellierung 2012 - Product-Service Systems und Produktivität. Hrsg.: O. Thomas, 291–304, Springer, Wiesbaden. doi:10.1007/978-3-658-00863-5_14
Market-Based Collective Intelligence in Enterprise 2.0 Decision Making.
Gimpel, H.; Teschner, F.
2014. Collective Intelligence 2014, Cambridge, Massachusetts/USA, June 10-12, 2014 
How to Integrate Electric Vehicles in the Future Energy System?.
Jochem, P.; Kaschub, T.; Fichtner, W.
2014. Evolutionary Paths Towards the Mobility Patterns of the Future. Ed.: M. Hülsmann, 243–263, Springer, Berlin. doi:10.1007/978-3-642-37558-3_15
Journal Articles
Interview with Peter Schnaebele on "User Experience".
Mädche, A.
2014. Business & information systems engineering, 6 (6), 365–366. doi:10.​1007/​s12599-014-0355-z
Agile und Nutzerzentrierte Softwareentwicklung.
Mädche, A.; Wallach, D.
2014. Wissenschaft trifft Praxis, 1, 24–30 
Service Innovation Analytics: Leveraging Existing Unstructured Data to Assess Service Innovation Capability.
Kohler, M.; Feldmann, N.; Kimbrough, S. O.; Fromm, H.
2014. International journal of information system modeling and design, 5 (2), 1–21 
Energy Informatics - Current and Future Research Directions.
Goebel, C.; Jacobsen, H.-A.; del Razo, V.; Doblander, C.; Rivera, J.; Ilg, J.; Flath, C.; Schmeck, H.; Weinhardt, C.; Pathmaperuma, D.; Appelrath, H.-J.; Sonnenschein, M.; Lehnhoff, S.; Kramer, O.; Staake, T.; Fleisch, E.; Neumann, D.; Strüker, J.; Erek, K.; Zarnekow, R.; Ziekow, H.; Lässig, J.
2014. Business & information systems engineering, 6 (1), 25–31. doi:10.1007/s12599-013-0304-2
Nutzerzentrierte Informationssysteme für den deutschen Mittelstand.
Mädche, A.; Wruk, D.
2014. Wissenschaft trifft Praxis, 1, 6–17 
Environmentally conscious design of upstream crude oil supply chain.
Sahebi, H.; Nickel, S.; Ashayeri, J.
2014. Industrial and Engineering Chemistry Research, 53 (28), 11501–11511. doi:10.1021/ie403492c
Cooperative covering problems on networks.
Averbakh, I.; Berman, O.; Krass, D.; Kalcsics, J.; Nickel, S.
2014. Networks, 63 (4), 334–349. doi:10.1002/net.21549
The multicriteria p-facility median location problem on networks.
Kalcsics, J.; Nickel, S.; Pozo, M. A.; Puerto, J.; Rodríguez-Chía, A. M.
2014. European journal of operational research, 235 (3), 484–493. doi:10.1016/j.ejor.2014.01.003
The potential of carbon dioxide emission reductions in German commercial transport by electric vehicles.
Ketelaer, T.; Kaschub, T.; Jochem, P.; Fichtner, W.
2014. International journal of environmental science and technology, 11 (8), 2169–2184. doi:10.1007/s13762-014-0631-y
The Role of Ontology Engineering in Linked Data Publishing and Management - An Empirical Study.
Luczak-Rösch, M.; Simperl, E.; Stadtmüller, S.; Käfer, T.
2014. International journal on semantic web and information systems, 10 (3), 74–91. doi:10.4018/IJSWIS.2014070103
Improving Electric Vehicle Charging Coordination Through Area Pricing.
Flath, C. M.; Ilg, J. P.; Gottwalt, S.; Schmeck, H.; Weinhardt, C.
2014. Transportation Science, 48 (4), 619–634. doi:10.1287/trsc.2013.0467
Optimizing customized services: Efficient computation in large Service Value Networks.
Haak, S.; Weinhardt, C.
2014. Information systems and e-business management, 12 (3), 307–335. doi:10.1007/s10257-013-0218-z
Politically Motivated Taxes in Financial Markets: The Case of the French Financial Transaction Tax.
Meyer, S.; Wagener, M.; Weinhardt, C.
2014. Journal of financial services research, 47 (2), 177–202. doi:10.1007/s10693-013-0189-8
A social compute cloud: Allocating and sharing infrastructure resources via social networks.
Caton, S.; Haas, C.; Chard, K.; Bubendorfer, K.; Rana, O. F.
2014. IEEE Transactions on Services Computing, 7 (3), 359–372. doi:10.1109/TSC.2014.2303091
Analytical support for predicting cost in complex service delivery environments.
Vogt, A.; Mattfeldt, E. R.; Satzger, G.; Lueders, L.; Piper, M.; Gehb, O.; Jones, W. L.
2014. IBM journal of research and development, 58 (4), 7/1–10. doi:10.1147/JRD.2014.2327301
Electricity load profiles in Europe: The importance of household segmentation.
Hayn, M.; Bertsch, V.; Fichtner, W.
2014. Energy research & social science, 3 (C), 30–45. doi:10.1016/j.erss.2014.07.002
Lösungsvorschläge für ein marktnahes Einspeisemanagement.
Schermeyer, H.; Klapdor, K.; Steinhausen, B.; Bergmann, P.; Bertsch, V.
2014. Energiewirtschaftliche Tagesfragen, 64 (8), 52–56 
An evaluation of optimal biogas plant configurations in Germany.
Balussou, D.; Heffels, T.; McKenna, R.; Möst, D.; Fichtner, W.
2014. Waste and biomass valorization, 5 (5), 743–758. doi:10.1007/s12649-013-9284-1
Angebotsseitige Herausforderungen für die Energiewirtschaft : Erneuerbare und Konventionelle Stromerzeugung.
McKenna, R.; Bertsch, V.; Jochem, P.; Genoese, M.; Fichtner, W.
2014. Betriebswirtschaftliche Forschung und Praxis, 66 (3), 317–329 
Conference Papers
Car Technology Scenarios using System Dynamics: Exploring Market Penetration and Energy Consumption in China, Germany and USA.
Gomez Vilchez, J.; Jochem, P.; Fichtner, W.
2014. 32nd International Conference of the System Dynamics Society, PhD-Colloquium, Delft, Netherlands, 20 - 24 July 2014 
Usability Readiness of German Software SMEs : Three Segments and their Characteristics.
Werder, K.; Haake, P.; Mädche, A.
2014. Mensch und Computer 2014 - Tagungsband, 14. Fachübergreifende Konferenz für interaktive und kooperative Medien : Interaktiv unterwegs, Freiräume gestalten, München, Deutschland, 31. August - 3. September 2014. Hrsg.: A. Butz, 185–194, De Gruyter, Berlin 
The Project World : Gamification in Project Knowledge Management.
Schacht, S.; Morana, S.; Mädche, A.
2014. ECIS 2014 Proceedings : 22th European Conference on Information Systems, Tel Aviv, Israel, 9th - 11th June 2014. Ed.: M. Avital, AIS Electronic Library 
Business Intelligence & Analytics for Processes : A Visibility Requirements Evaluation.
Graupner, E.; Berner, M.; Mädche, A.; Jegadeesan, H.
2014. MKWI 2014 - Multikonferenz Wirtschaftsinformatik, Paderborn, Deutschland, 26th - 28th Februar 2014, 154–166, Univ., Paderborn 
What makes "the System" tick? Explaining Individuals’ Adaptation Behavior towards Effective Use in Enterprise System Implementations.
Lauterbach, J.; Kahrau, F.; Müller, B.; Mädche, A.
2014. 35th International Conference on Information Systems, Auckland, New Zealand, 14th - 17th December 2014 
Barriers to BI&A Generativity : Which Factors impede Stable BI&A Platforms from Enabling Organizational Agility?.
Kretzer, M.; Mädche, A.; Gaß, O.
2014. Smart Sustainability - The Information Systems Opportunity : Proceedings of the 20th Americas Conference on Information Systems, AMCIS 2014, Savannah, Georgia, USA, 7th - 9th August 2014, 1987–1998, Curran, Red Hook (NY) 
Predicting Events Surrounding the Egyptian Revolution of 2011 Using Learning Algorithms on Micro Blog Data.
Hall, M.; Schneider, J.; Böcking, B.
2014. The Internet, Policy & Politics Conferences, IPP 2017, Crowdsourcing for Politics and Policy, Oxford, England, 25th - 26th September 2014 
A mixed-integer program for the optimised capacity and dispatch planning of a residential cogeneration system.
Merkel, E.; McKenna, R.; Fichtner, W.
2014. IFORS 2014 : 20th Conference of the International Federation of Operational Research Societies, Barcelona, Spain, 13th - 18th July 2014 
Residential bottom-up load modelling with price elasticity.
Hayn, M.; Bertsch, V.; Fichtner, W.
2014. Proceedings of the 14th IAEE European Conference, Rome, Italy, October 28-31, 2014, IAEE, Rom