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Research Group Digital Service Innovation
Portrait von Prof. Dr. Satzger

Kollegiengebäude am Kronenplatz (Bld. 05.20)

Kaiserstraße 89
D-76133 Karlsruhe

Office

Tel.: +49 721 608-45758
Fax: +49 721 608-45655

office hours daily from 8 am to 1 pm

 

directions & location plan

Portrait Benz

M.Sc. Carina Benz

Research Associate
Group: Digital Service Innovation
Office Hours: by appointment
Room: 4B-01
Phone: +49 721 608-45774
Fax: +49 721 608-45655
carina benzCli1∂kit edu

Kaiserstraße 89
Building 5.20, 4th Floor
D-76133 Karlsruhe


Activities

In January 2017 Carina Benz joined the research group Digital Service Innovation as a research assistant.

 

Research topics

  • Digital Engagement
  • Human Behavior in Information Systems
  • Digital Platforms and Ecosystems
  • Open and User Innovation

 

Projects

  • DL2030

 

Teaching

at Karlsruher Institut für Technologie (KIT):

  • Service Innovation (SS17, HECTOR School '17, SS18, HECTOR School '18, SS19)
  • Seminar 'Smart Services and the IoT' (WS17/18)
  • Seminar 'Digital Service Innovation (WS18/19)

at Hochschule Karlsruhe - University of Applied Science HsKA):

  • Innovation Management for Technical Products (WS17/18)

Publications

Due to the interdisciplinary activities of KSRI researchers publication lists also contain publications that have not explicitly been developed in the course of their activities at KSRI.

2019
Proceedingsbeiträge
Nudged to Unload: Applying Choice Architecture to Prevent Cognitive Overload of Participants in Open Idea Evaluation [in press].
Benz, C.; Stryja, C.
2019. Proceedings of the 27th European Conference on Information Systems - Information Systems for a Sharing Society, Stockholm und Uppsala (ECIS 2019), Sweden, 8. - 14. Juni 2019
Not All Tasks Are Alike: Exploring the Effect of Task Representation on User Engagement in Crowd-Based Idea Evaluation.
Benz, C.; Zierau, N.; Satzger, G.
2019. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm und Upplala, Sweden, June 8-14, 2019. Research Papers., Paper 59, AIS eLibrary, Stockholm
Vorträge
Reconciling Decision Quality and User Engagement - The Case fo Open Idea Evaluation (Doctoral Consortium).
Benz, C.
2019. 14. Internationale Tagung Wirtschaftsinformatik (Wi 2019), Siegen, Deutschland, 23.–27. Februar 2019
2018
Buchaufsätze
Open Innovation in Ecosystems – A Service Science Perspective on Open Innovation.
Benz, C.; Seebacher, S.
2018. Exploring Service Science – 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 112–124, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_9
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises.
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science – 9th International Conference, (IESS) Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_7
Proceedingsbeiträge
To rate or to fund? - The effect of idea evaluation platform design on decision quality and user engagement.
Benz, C.; Zierau, N.; Satzger, G.
2018. 39th International Conference on Information Systems, ICIS 2018: Proceedings, Association for Information Systems
How to motivate consumers to test electric vehicles : An approach to design consumer interfaces to foster innovation adoption.
Benz, C.; Stryja, C.
2018. Tagungsband : Multikonferenz Wirtschaftsinformatik 2018 : Data driven X - Turning Data into Value, Band III, Lüneburg, Deutschland, 6. - 9. März 2018. Hrsg.: P. Drews, 1039–1050, Leuphana Univerisität : Lüneburg
2017
Proceedingsbeiträge
Towards Identifying Strategic Innovation Capabilities for Smart Services : A Research Agenda.
Benz, C.; Kienzle, L.; Feldmann, N.
2017. 3rd Karlsruhe Service Summit Research Workshop, Karlsruhe, Germany, 21st - 22nd September 2017
Poster
Beyond Funding : Exploring the Effect of Enterprise Crowdfunding on Employee Engagement.
Benz, C.; Feldmann, N.
2017. 15th International Open and User Innovation Conference (OUI 2017), University of Innsbruck, Austria, 10th - 12th July 2017