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(e)Mobility Services


KSRI’s Research Focus (e)Mobility Services is concerned with an interdisciplinary scientific approach to current and future services in the area of individual mobility focusing basically on customer needs and performing analyses in close cooperation with partners from industry and science.



Challenges for the urban traffic and transport

The globally rapidly increasing number of cars as well as mobility demands, climate change, scarce resources, overcrowded megacities with poor air quality - transport systems will face numerous challenges in the coming years. New mobility concepts appear to be an attractive solution to many of these problems. Innovations in the field of information and communication technology (ICT) can serve as a key technology for this purpose and realize considerable potential, especially in influencing traffic habits.
Autonomously driving electric vehicles in a multimodal transport system with exclusively public vehicles are still a vision, but their technical implementation now seems realistic due to the developments of recent years. Services, especially in the context of mobile Internet applications, have already made multimodal transport much more user-friendly and efficient and will be indispensable in the future transport system.
As Research Focus (e)Mobility Services, we want to make a significant contribution to this mobility of the future.
Our research focuses on new services in the transport sector, electric vehicle-specific product service systems, their market development as well as their synergetic integration into the energy system, their coupling with navigation, billing and roaming solutions and much more.


Scientific Lead


Scientific Staff


Former Scientific Staff


Selected current projects are:

Profile region Mobility Systems Karlsruhe

The (e)Mobility Lab focuses within the framework of the profile region Mobility Systems Karlsruhe on topics in the field of the distribution of alternative drives and mobility concepts in the context of urban mobility solutions, related urban planning and socio-economic implications as well as analyses of potentials for electrification of the Karlsruhe taxi traffic. The profile region Mobility Systems Karlsruhe bundles existing research and development competences in the field of mobility systems in Karlsruhe and links them with industry.


Carsharing in European cities

In addition to publicly funded projects, the (e)Mobility Lab is also happy to conduct third-party research. For example, the (e)Mobility Lab evaluates free-floating car-sharing offers in selected European cities. It analyses and evaluates the effects of the availability of the service on vehicle ownership, modal shift, vehicle kilometres driven and CO2 emissions.


Selected past projects are:

get eReady

The tasks of the (e)Mobility Lab within the Get eRady project are the identification of success factors for an economical operation of electric vehicle fleets and the analysis of their feasibility and effectiveness. In the field test of more than 300 electric vehicles, the fleets are networked with each other and with the charging infrastructure through the use of electromobility services. The analyses are supported by broad-based user acceptance analyses and utility value analyses.


Delfin - Services for electric mobility

In this project, the (e)Mobility Lab focuses on information technology as a success factor for the introduction and consolidation of services in the electric mobility value creation system. By means of an evaluation framework for the classification of existing IT-supported electric mobility services, ongoing projects are to be identified, analysed and located. By analysing the overlaps between different initiatives as well as thematic deficits, recommendations for practical and scientific action will be formulated.


Further projects are being carried out in cooperation with the following research groups at KIT:


Selected publications:

Kühl, N.; Goutier, M.; Ensslen, A.; Jochem, P. (forth). Literature vs. Twitter: Empirical insights on customer needs in e-mobility. Journal of Cleaner Production.

Ensslen, A.; Gnann, T.; Jochem, P.; Plötz, P.; Dütschke, E.; Fichtner, W. (2018). Can product service systems support electric vehicle adoption? [in press]. Transportation research / A. doi:10.1016/j.tra.2018.04.028

Guth, D.; Globisch, J.; Ensslen, A.; Jochem, P.; Dütschke, E.; Fichtner, W. (2017). Electric Vehicle Procurement Decisions in Fleets: Results of a Case Study in South-Western Germany. Proceedings of the 30th International Electric Vehicle Symposium & Exhibition, EVS30, Stuttgart, 9. - 11. October 2017.

Ensslen, A.; Gnann, T.; Globisch, J.; Plötz, P.; Jochem, P.; Fichtner, W. (2017). Willingness to Pay for E-Mobility Services: A Case Study from Germany. Proceedings of the Second KSS Research Workshop: Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 59-72, KIT, Karlsruhe.

Ensslen, A.; Kühl, N.; Stryja, C.; Jochem, P. (2016). Methods to Identify User Needs and Decision Mechanisms for the Adoption of Electric Vehicles. World Electric Vehicle Journal, 8 (3), 667-678. doi:10.3390/wevj8030673

Jochem, P.; Brendel, C.; Reuter, M.; Fichtner, W.; Nickel, S. (2016): Optimizing the allocation of fast charging infrastructure for electric vehicles along the German Autobahn, Journal of Business Economics 86(5), 513-535, doi: 10.1007/s11573-015-0781-5

Stryja, C., Fromm, H., Ried, S., Jochem, P., Fichtner, W. 2015. On the necessity and nature of e-mobility services – towards a service description framework in: Nóvoa, H.; Drăgoicea, M. (eds.), Proceedings of the International Conference on Exploring Service Science 1.5. (Porto, Portugal) Lecture Notes in Business Information Processing, vol. 201. Springer. ISBN: 978-3-319-14979-0. pp. 109–122.

Babrowski, S.; Heinrichs, H.; Jochem, P.; Fichtner, W. (2014): Load shift potential of electric vehicles in Europe, Journal of Power Sources 255, pp.283-293, doi: 10.1016/j.jpowsour.2014.01.019

McKenna, R.; Bertsch, V.; Genoese, M.; Jochem, P.; Fichtner, W. (2014): Angebotsseitige Herausforderungen für die Energiewirtschaft: Erneuerbare und Konventionelle Stromerzeugung, Betriebswirtschaftliche Forschung und Praxis 3, pp. 317-329

Ketelaer, T,; Kaschub, T.; Jochem, P.; Fichtner, W. (2014): The potential of carbon dioxide emission reductions in German commercial transport by electric vehicles, in International Journal of Environmental Science and Technology 11, pp. 2169-2184, doi: 10.1007/s13762-014-0631-y

Hahn, T.; Schönfelder, M.; Jochem, P.; Heuveline, V.; Fichtner, W. (2013): Model-based Quantification of Load Shift Potentials and Optimized Charging of Electric Vehicles, Smart Grid and Renewable Energy, 4(5), pp. 398-408. [URL] 

Hillemacher, L.; Hufendiek, K.; Bertsch, V.; Wiechmann, H.; Gratenau, H.; Jochem, P.; Fichtner, W. (2013): Ein Rollenmodell zur Einbindung der Endkunden in eine dezentrale smarte Energiewelt, Zeitschrift für Energiewirtschaft 37(3), pp. 195-210, doi: 10.1007/s12398-013-0110-z 

Paetz, A.-G.; Kaschub, T.; Kopp, M.; Jochem, P.; Fichtner, W. (2012): Monetäre Anreize zur Steuerung der Ladelast von Elektrofahrzeugen – eine modellgestützte Optimierung, Zeitschrift für Energiewirtschaft, 37, pp. 1-12, doi: 10.1007/s12398-012-0095-z.