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Inf. Man. and Eng. Inga Giertz

Strategy, Communication, Design
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SERVICETODAY introduces current KSRI projects in the area of data-based services

SERVICETODAY introduces current KSRI projects in the area of data-based services
Date: 26.03.2020 links:

The current issue of the magazine SERVICETODAY (Magazine of KVD on management, organization and practice in service) introduces three ongoing projects of DSI at KSRI on data-driven services:

BigDIeMo: The project aims at the systematic development of data-based services starting from new data resources including with concrete methodological workshops. Contact: Fabian Hunke

Service Meister: The project investigates the possibilities for the use of AI solutions to support complex service processes. Contact person: Lucas Baier

bi.smart: The new bi.smart project is working on a new development logic in which data from the customer to the service and product design are newly systematized and transferred into a dynamic process model. Contact person: Carina Benz

You can download the complete article on this page.