KSRI | Karlsruhe Service Research Institute

ISSD: Best Paper Award DESRIST 2016

  • Date: 25.05.2016
  • As part of this year's Design Science Research in Information Systems and Technologies (DESRIST) conference in St. John’s/Canada, members of the research group “Information Systems and Service Design” have been awarded the Best Paper Award. After DESRIST 2013 and DESRIST 2015 this is the third time the research group is receiving the DESRIST best paper award (formerly of Mannheim University).

    Dr. Stefan Morana, Dr. Silvia Schacht, and Prof. Alexander Mädche received this award for their paper "Exploring the Design, Use and Outcomes of Process Guidance Systems". The paper presents the results of qualitative field study of a process guidance system.