Prof. Dr. Stefan Nickel from KSRI and IOR is incumbent chairman of the GOR.
"Service Analytics and Optimization" at the International Conference on Operations Research 2014
The International Conference on Operations Research (OR 2014) which is arranged by GOR took place between September 2nd and 5th in Aachen, Germany. This years' event was dedicated to "Business Analytics and Optimization". A group of researchers from KSRI, IISM and DOL lead by Prof. Dr. Hansjörg Fromm and Prof. Dr. Thomas Setzer held a track on "Service Analytics and Optimization" with Prof. Fromm acting as track chair. Dr. Peter Korevaar and Peter Hottum held talks on the areas of Service Incident Management as well as Supply of Service Parts.