Portrait

Dr.-Ing. Michael Vössing

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Tätigkeiten

Michael Vössing ist leitender wissenschaftlicher Mitarbeiter der Gruppe Digital Service Innovation. Er arbeitet hier u.a. im Forschungsprojekt STEP.

 

Forschungsinteressen

  • Machine Learning and Predictive Analytics
  • Big Data and Industry 4.0
  • Maintenance Engineering and Management
  • Workforce Field Service Scheduling
  • Industrial Services
  • Service Business Models
  • Human-Centered Artificial Intelligence
  • Human-Computer Collaboration

 

Projekte

  • STEP - Smarte Techniker Einsatz-Planung [1] [2]
  • SDaC - Smart Design and Construction [1] [2]

 

Abschlussarbeiten

Wenn Sie an einem der oben genannten Themen Interesse haben, kontaktieren Sie mich jederzeit bezüglich einer möglichen Abschlussarbeit.

 

Lehre

  • Lecture: Design Thinking (WS 15/16; WS 16/17; WS 20/21)
  • Seminar: Smart Services and the Internet of Things (WS 16/17)
  • Lecture: Industrial Services (WS 16/17)
  • Lecture: Service Analytics A (SS 17)
  • Seminar: Data Science for the Industrial Internet of Things (SS 18)
  • Seminar: Data Science for Sports Analytics and the Internet of Things (WS 20/21)
  • Lecture: Artificial Intelligence in Service Systems (WS 20/21)

Lebenslauf

Michael Vössing studierte am Karlsruher Institut für Technologie Wirtschaftsingenieurwesen im Bachelor und Master mit Auslandssemestern in Stockholm und London (Kanada). Während seines Studiums nahm er am Service-Design-Thinking-Programm des KSRI teil, welches er nun als Coach unterstützt. 

Publications


2020
Proceedingsbeiträge
Designing useful transparency to improve process performance-evidence from an automated production line.
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2020. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm and Uppsala, Sweden, June 8 - 14, 2019. Research Papers., Association for Information Systems 
2019
Zeitschriftenaufsätze
Priorisierung von Digitalisierungsprojekten entlang der gesamten kundenorientierten Prozesskette im Maschinenbau.
Pschybilla, T.; Hofmann, M.; Enders, T.; Vössing, M.
2019. HMD Praxis der Wirtschaftsinformatik 
Proceedingsbeiträge
Redesigning Service Operations for the Digital World: Towards Automated and Data-driven Field Service Planning.
Vössing, M.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems 
Designing Useful Transparency to Improve Process Performance - Evidence from an Automated Production Line.
Vössing, M.; Potthoff, F.; Kühl, N.; Satzger, G.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Association for Information Systems 
Design Principles for Human-Computer Collaboration.
Vössing, M.; Lind, M.; Kühl, N.; Satzger, G.
2019. Proceedings of the Workshop on Designing User Assistance in Intelligent Systems, Stockholm, Sweden, 2019. Ed.: S. Morana, 13–15, KIT, Karlsruhe VolltextVolltext der Publikation als PDF-Dokument
2018
Proceedingsbeiträge
Towards Enabling Cyber-Physical Systems in Brownfield Environments: Leveraging Environmental Information to Derive Virtual Representations of Unconnected Assets.
Bader, S. R.; Wolff, C.; Vössing, M.; Schmidt, J.-P.
2018. 9th International Conference on Exploring Service Science, IESS 2018; Karlsruhe; Germany; 19 September 2018 through 21 September 2018, 165–176, Springer, Cham. doi:10.1007/978-3-030-00713-3_13
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support Systems.
Vössing, M.; Wolff, C.; Reinerth, V.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 138–150, Springer International Publishing, Cham. doi:10.1007/978-3-030-00713-3_11
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises.
Vössing, M.; Siegel, J.; Feldmann, N.; Wuest, T.; Benz, C.
2018. Exploring Service Science : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings. Ed.: G. Satzger, 88–100, Springer, Cham. doi:10.1007/978-3-030-00713-3_7
A Framework for the Simulation-Based Estimation of Downtime Costs.
Wolff, C.; Vössing, M.
2018. Exploring Service Science. 9th International Conference (IESS 2018), Karlsruhe, 19. - 21. September 2018. Hrsg.: G. Satzger, 247–260, Springer, Cham, CH. doi:10.1007/978-3-030-00713-3 _ 19
Using Monte-Carlo Simulation to Measure the Business-Relevant Impact of Planning Uncertainty on Field Service Delivery.
Wolff, C.; Vössing, M.; Kühl, N.
2018. Proceedings of the 2018 Winter Simulation Conference, December 9-12 Gothenburg, Sweden 
Towards a Technician Marketplace using Capacity-Based Pricing.
Wolff, C.; Vössing, M.; Schmitz, B.; Fromm, H.
2018. Hawaii International Conference on System Sciences (HICSS-51), Waikoloa Village, Hawaii, United States, 3rd - 6th January 2018 
Vorträge
360° Smart Service Welt I.
Vössing, M.; Schumacher-Wirges, W.
2018, November 22. S³ - Smart Service Summit, Bundesministerium für Wirtschaft und Energie (BMWi), Berlin, Germany, 22nd - 23rd September 2018 
Smart Services for Field Service Management - Service Innovation, Design and Delivery.
Vössing, M.; Wolff, C.
2018, September 5. Konferenz Perspektiven mit Industrie 4.0, ZHAW, Winterthur Schweiz, 5th September 2018 
2017
Proceedingsbeiträge
Supporting the Dispatching Process for Maintenance Technicians in Industry 4.0.
Bader, S.; Vössing, M.; Wolff, C.; Walk, J.; Maleshkova, M.
2017. Tagungsband der 9. Konferenz Professionelles Wissensmanagement (Professional Knowledge Management), WM 2017, Karlsruhe, Germany, April 5-7, 2017. Hrsg.: Y. Sure-Vetter, 131–136, RWTH, Aachen 
Towards managing complexity and uncertainty in field service technician planning.
Vössing, M.
2017. Proceedings of the 19th IEEE Conference on Business Informatics, CBI 2017, Thessaloniki, Greece, 24th July - 27th July 2017, 312–319, IEEE, Piscataway (NJ). doi:10.1109/CBI.2017.50
Vorträge
Machine Data Insight Tutorial.
Vössing, M.; Krüger, B.; Hüster, M.
2017, Oktober 12. 2nd Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 11th - 12th October 2017 
Data-driven Decision Support for Field Service Planning.
Vössing, M.; Wolff, C.
2017. International Conference on Operations Research : Decision Analytics for the Digital Economy, Berlin, Germany, 6th - 8th September 2017 
Simulation-based Estimation of Downtime Costs.
Wolff, C.; Vössing, M.
2017. International Conference on Operations Research (OR 2017), Berlin, Deutschland, 6.–8. September 2017 
Simulation-Based Technician Field Service Management.
Vössing, M.; Wolff, C.; Walk, J.
2017. Clausthal-Göttingen international Workshop on Simulation Science, Göttingen, Germany, 27th - 28th April 2017 
2016
Proceedingsbeiträge
Field Service Technician Management 4.0.
Vössing, M.; Kunze von Bischhoffshausen, J.
2016. Operations Research Proceedings 2016, Selected Papers of the Annual International Conference of the German Operations Research Society (GOR), Hamburg, Germany, 30th August - 2nd September 2016. Ed.: A. Fink, 63–70, Springer, Cham. doi:10.1007/978-3-319-55702-1_10
Vorträge
Practical Introduction to Predictive Analytics.
Vössing, M.; Diederichs, S.
2016, Oktober 13. 1st Smart Data Innovation Conference (SDIC), Karlsruher Institut für Technologie, Karlsruhe, 12th - 13th October 2016 
Business Analytics for Managing Uncertainties in Industrial Service Contracts.
Vössing, M.; Schmitz, B.
2016. Annual International Conference of the German Operations Research Society (GOR), Helmut Schmidt University Hamburg, Germany, 30th August - 2nd September 2016