Home | english  | Impressum | Datenschutz | Sitemap | KIT

PhD Student: Market & User Experience Design – Connected Automotive Services

PhD Student: Market & User Experience Design – Connected Automotive Services
Stellenausschreibung: Links:

PhD Student


Dr. Jens E. Müller






PhD Student: Market & User Experience Design – Connected Automotive Services

Franz-Oechsle-Straße 4, 73207 Plochingen, Germany


Legal Entity: Robert Bosch GmbH

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

The Robert Bosch GmbH is looking forward to your application!

Job Description

Collaborate with researchers: You work in close collaboration with the institutes at the Karlsruhe Institute of Technology and your assigned PostDoc at the joined research group “Information Systems & Engineering (ISE)” within the departments Digital Experience & Participation, Electronic Markets & User Behavior and Digital Service Design & Innovation. Work on your PhD Thesis: You work on research focusing on the design of innovative digital services. Specifically, you work on Market / Ecosystem Design and/or User Experience Design within the area of diagnostics services, service marketplaces, connected repair and connected workshops.


Bring research into practice: You engage in interdisciplinary projects to develop innovative solutions in the Automotive Services Domain to create value for Bosch as a strategic partner of KIT.

Create new things: You are working agile, hand in hand with different Bosch development teams and bring new services and prototypes to customers like workshops and vehicle manufacturers. You take the opportunity of the huge Bosch knowledge base in the Automotive Service Domain to realize your ideas and concepts for the connected world. Take responsibility: You are leading students and research projects at the Karlsruhe Service Research Institute and directly report to the Global Department Head at Bosch to deliver state-of-the-art research results in the area of information systems and digital service systems from KIT to Bosch.


Know-How: Knowledge in the fields market engineering, usability/UX engineering. Interdisciplinary thinking and as well as enthusiasm for the area of Automotive Services: diagnostics, marketplaces, connected repair and connected workshops

Personality: High sense of responsibility and creativity, proactive in taking initiative, a strong methodical / research mindset combined with cooperation and social skills

Working style: Quick comprehension with a high sense of ability to judge. Analytical skills and a goal oriented working style

Languages: Fluent in written and spoken English. German is beneficial

Education: Degree in the area of Information Technology, Business Engineering, Information Systems, Industrial Engineering or similar

Additional Information

Vehicles drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world. Start something big and become a part of forward thinkers’ environment where you can create something remarkable: Invented for life. Welcome to Bosch.

Bosch is on the way to becoming one of the leading companies worldwide in the field of the Internet of Things (IoT). The AA division (Automotive Aftermarket) with more than 18,000 associates in 150 countries has a global logistics network to ensure that some 650,000 different aftermarket products and solutions reach customers quickly and on time. In addition, the division is responsible for the “Bosch Car Service” workshop concept, one of the world’s largest global network of premium independent workshops, with more than 16,000 workshops who offer servicing, repairs and diagnostics for all vehicle makes.

In its “Automotive Service Solutions” sector, the AA division provides modern vehicle diagnostic software, testing and repair-shop technology, service trainings, and information services that are being developed in interdisciplinary teams with agile methods. The divisions’ success lies in its highly specialized and innovative teams, and on the technological know-how, creating tailor-made solutions to address the service needs of new-generation, electronically controlled vehicles and connected vehicle solutions.

The final PhD topic is subject to your university advisor. Duration: 3 years

Please submit all relevant documents (curriculum vitae, certificates, transcripts, statement of interest, reference letters).

Need support during your application?

Britta van Dyken (Human Resources)

+49 7153 666-1166


Need further information about the job?

Jens Ernst Müller (Functional Department)

+49 7153 666-1152