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Feldmann

Dipl.-Wirt.Inf. Niels Feldmann

Group: Digital Service Innovation
Office Hours: by appointment
Room: A4-22
Phone: +49 721 608-46589
Fax: +49 721 608-45655
Niels FeldmannUfd3∂kit edu

Kaiserstraße 89
Gebäude / Building 5.20 
4. OG / 4th Floor
D-76133 Karlsruhe


Activities

Research Topics

  • Enterprise Crowdfunding
  • Idea Assessment in Service Innovation Processes
  • Participatory Decision Approaches for the Selection and Funding of Service Innovation Projects
  • Serious Games for Idea Assessment

Teaching

  • Service Design Thinking Module - Program Coordinator
  • Service Innovation Lecture & Exercise
  • Service Innovation Practice Seminar
  • Service Science, Management and Engineering (SSME) Seminar

Projects

  • SiNLAB - Service Innovation Lab

Curriculum Vitae

Niels Feldmann is a researcher in the Digital Service Innovation group as well as Senior Managing Consultant for Strategy Consulting at IBM Global Business Service. Before joining the KSRI he managed a team of consultants specialized in Innovation Strategy & Management at IBM Germany.

After graduating from Technical University of Darmstadt with a joint masters in Business Administration and Computer Sciences, Niels started his professional carreer at IBM Unternehmensberatung GmbH in 1998. Since then, he acquired and managed numerous strategy and transformation engagements in several industries such as Financial Services, Energy & Utilities, Retail, Consumer Goods, IT-Services, and the Software Industry. His projects focussed on the evaluation, development and implementation of new business models, technology-driven product and service innovation as well as the establishment of approaches for Open & Collaboative Innvation.

Throughout his consulting carreer, Niels has gained a brought amount of international experience: He worked on engagements in China, Russia, the USA and several Western European countries.

 

Memberships

ISSIP (International Society of Service Innovation Professionals) German Chapter Lead 

AIS (Association for Information Systems)

AOM (Academy of Management)

Awards

ECIS 2014: 1st runner-up Ciborra Award (2. place of the most innovative paper award)

Award of the Department of Economics and Management for excellent education: Service Innovation Exercise 2014

Publications

List publications according to year

All 2017 2016 2015 2014 2013 2011

List publications according to type

All Article Inbook Inproceedings Misc Proceedings

Books

  • Görlitz, R.; Bertsch, V.; Caton, S.; Feldmann, N.; Jochem, P.; Maleshkova, M.; Reuter-Oppermann, M. 2015
    Proceedings of the First Karlsruhe Service Summit Research Workshop
    Advances in Service Research, KIT Scientific Publishing, Karlsruhe, ISBN: 978-3-7315-0344-6, [DOI].

Journal Contributions

  • Hartmann, P.; Zaki, M.; Feldmann, N.; Neely, A. 2016
    Capturing value from big data – a taxonomy of data-driven business models used by start-up firms
    International Journal of Operations & Production Management, vol. 36 (10), 1382-1406, [DOI].

  • Hartmann, P.; Zaki, M.; Feldmann, N.; Neely, A. 2014
    Big Data for Big Business? A Taxonomy of Data-driven Business Models used by Start-up Firms
    A Taxonomy of Data-Driven Business Models Used by Start-Up Firms (March 27, 2014).

  • Kohler, M.; Feldmann, N.; Kimbrough, S.; Fromm, H. 2013
    Service Innovation Analytics: Leveraging Existing Unstructured Data to Assess Service Innovation Capability
    forthcoming, International Journal of Information System Modeling and Design.


Articles in Books and Collections

  • Benz, C.; Kienzle, L.; Feldmann, N. 2017
    Towards Identifying Strategic Innovation Capabilities for Smart Services - A Research Agenda
    forthcoming, Karlsruhe Service Summit 2017.

  • Feldmann, N.; Gimpel, H. 2016
    Financing Projects through Enterprise Crowdfunding: Understanding the Impact of Proposal Characteristics on Funding Success
    Proceedings of the 24th European Conference of Information Systems, forthcoming.

  • Feldmann, N.; Kohler, M. 2014
    Service innovation capabilities for idea assessment – an appraisal of established and novel approaches
    The Handbook of Service Innovation, In: Agarwal, R.; Selen, W.; Roos, G.; Green, R. (eds.), Springer.

  • Feldmann, N.; Gimpel, H.; Muller, M.; Geyer, W. 2014
    Idea Assessment via Enterprise Crowdfunding: An Empirical Analysis of Decision-Making styles.
    Proceedings of the Twenty Second European Conference on Information Systems.

  • Feldmann, N.; Adam, M.; Bauer, M. 2014
    Using Serious Games for Idea Assessment in Service Innovation
    Proceedings of the Twenty Second European Conference on Information Systems.

  • Feldmann, N.; Gimpel, H.; Kohler, M.; Weinhardt, C. 2013
    Using Crowd Funding for Idea Assessment inside Organizations: Lessons Learned from a Market Engineering Perspective
    2013 IEEE Third International Conference on Cloud and Green Computing, [DOI].

  • Kohler, M.; Feldmann, N.; Habryn, F.; Satzger, G. 2013
    Service Innovation Analytics: Towards Assessment and Monitoring of Innovation Capabilities in Service Firms
    Proceedings of the Forty-Sixth Annual Hawaii International Conference on System Sciences (HICSS 46), Kauai, Hawaii, USA, IEEE, ISBN: 978-1-4673-5933-7.

  • Feldmann, N.; Kohler, M.; Kimbrough, S.; Fromm, H. 2013
    Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining
    Exploring Services Science, Proceedings of the Third International Conference, IESS 2013, In: Novoa, H.; Snene, M. (eds.), Springer.

  • Feldmann, N.; Gimpel, H.; Kohler, M. 2013
    Using Crowd Funding for Idea Assessment inside Organizations - Lessons Learned from a Market Engineering Perspective.
    Proceedings of the 3rd International Conference on Social Computing and its Applications (SCA).

  • Götz, T.; Feldmann, N.; Schmidt, S. 2011
    Smarter Apps - Motor für Geschäftsmodellinnovationen
    Smart Mobile Apps: Mit Business-Apps ins Zeitalter mobiler Geschäftsprozesse, In: Verclas, S.; Linnhoff-Popien, C. (eds.), 575, Springer Berlin Heidelberg, ISBN-10: 3642222587 ISBN-13: 978-3642222580.


Miscellaneous Publications

  • Benz, C.; Feldmann, N. 2017
    Beyond Funding – Exploring the Effect of Enterprise Crowdfunding on Employee Engagement
    Presentation at the 15th International Open and User Innovation Conference.

  • Hartmann, P.; Zaki, M.; Feldmann, N.; Neely, A. 2014
    Big Data for Big Business? A Taxonomy of Data-driven Business Models used by Start-up Firms