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Research Focus: Service Systems, Service Innovation, Service Lifecycle, Service Productivity
Period: 1.11.2010 - 31.10.2013
Project leader/Contact: Marc Kohler
Research assistants: Peter Hottum, Axel Kieninger
Involved Research Groups: Service Innovation & Management
Funding: Federal Ministry of Education and Research (BMBF)
Homepage: www.servup.eu

Contents and Goals

The project is being funded by BMBF under funding number 01FL10084.

The project aims to develop scientific principles and practical solutions for a dynamic phase-based productivity management. Along the Service Life Cycle methodological and conceptual approaches to measure, assess and increase productivity of Service Systems will be developed.

Project partners: Institute for Human Factors and Technology Management (IAT) - Universität Stuttgart, European Business School (EBS), Drees & Sommer AG, Komatsu Forest GmbH, LTi DRiVES GmbH