|Research Focus: Service Systems, Service Innovation, Service Lifecycle, Service Productivity|
|Period: 1.11.2010 - 31.10.2013|
|Project leader/Contact: Marc Kohler|
|Research assistants: Peter Hottum, Axel Kieninger|
|Involved Research Groups: Service Innovation & Management|
|Funding: Federal Ministry of Education and Research (BMBF)|
|Contents and Goals
The project is being funded by BMBF under funding number 01FL10084.
The project aims to develop scientific principles and practical solutions for a dynamic phase-based productivity management. Along the Service Life Cycle methodological and conceptual approaches to measure, assess and increase productivity of Service Systems will be developed.
|Project partners: Institute for Human Factors and Technology Management (IAT) - Universität Stuttgart, European Business School (EBS), Drees & Sommer AG, Komatsu Forest GmbH, LTi DRiVES GmbH|