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Mission Statement

KSRI building 05.20The Karlsruhe Service Research Institute at KIT (Karlsruhe Institute of Technology) is a globally leading service institute.

Since April 2008 KSRI has fostered interdisciplinary service research in order to support and advance the progress of the service domain.

As an innovative private-public-partnership between industry and academia, we provide a service innovation hub and excellence in education for students, future researchers, and practitioners in the field of service science.

Delivering innovative concepts, methods, and technologies with a focus on Smart Services in the context of the Internet of Things, Healthcare, Participation through Crowd-based Services and Mobility Services, and eMobility, KSRI is at the forefront of Digital Service Systems.